Delmarva Animal Emergency Center

The folks were kind and quick to help my fur baby. They kept me in the loop for everything. I give them a 5 Schrockstar review

My vet referred me here for emergencies that may pop up over the weekend after my cat Oreo was diagnosed FLUTD. He's been on an iv and at home and we had some concerns. We called and they suggested he be brought in right away. They said it would be $125 just to be seen. I asked if I could pay the balance on Monday. The receptionist said no and told us to just wait until Monday to see his usual vet instead. I asked if there was another option and she suggested taking out a loan to afford it. Was denied with for both and now we're stuck waiting for Monday. I'm extremely disappointed. I don't recommend this place but they're the only emergency vet in the area. Be prepared if you do decide to use their service in a pinch.

It is amazing to have this hospital available. Dr. VanSciver was so compassionate and all the staff were caring. Sadly our senior bloodhound did not pull through from a serious cardiac arrest. They were wonderful and let us spend some time with him before deciding on cremation. I am thankful for them.

Absolutely terrible. Had me wait for hours and took care of everyone else pulling up that had small dogs. If you have anything going on I would highly recommend going anywhere else. When I asked 2 hours later when they were going to bring my dog in they said they didn’t know when that would be. Seem to be more of a night time vet check up for people who go there often not and emergency spot.

Dr. Ford was professional, kind and informative. She took the time to explain my dogs condition and answer any questions I had and was very thorough during our discussion.

Loving staff that helped take care of my sweet pup when I had no where else to go. Amazing people here!

They killed my dog
We arrived at clos to midnight and the vet made a terrible diagnostic about my dog. She sent us home and said if he want get better bring him back. The next day we brought him back, this time we saw a different vet and he told us his heart is a mess, while we waited for the EKG result the dog pass away. He was a healthy dog full of life, He didn't had to die.

Not great news today at the Vet but the Vet and the tech are incredible. They were very kind and compassionate. You need to wait in your car and No bathrooms, and no Wi-Fi but there is a Wawa. 4 miles away!

As an animal Hospital, they got the job done. Two of our girls, had a bad fight. They have been separated ever since. We thought that the vet tech was a little rough when shaving our dogs. Had to be done, but. * found out that the emergency clinic in Lewis, on Hw 1, was/ is far superior! Great folks! Dr. Howard did an awesome job, after our dog accidently ate a 4" corn on the cob. Gastric surgery.

Came to Delmarva ER with my 12 year old dog who had fallen and couldn’t walk. We ultimately had to put him down due to other complications. The hospital while compassionate and caring doesn’t seem to know what constitutes as an emergency. We sat there for 3 hours before we were seen. Dogs were being brought in jumping around and seemed perfectly fine and didn’t seem to be “emergency” cases. To have to sit there with my dog for 3 hours as he suffered and watch several vet techs walk by without even checking in to see what was wrong with him makes me wish we had gone somewhere else to get him relief. Don’t take your dog here if you have an actual emergency

My dog hurt his back and was in a great deal of pain at 10PM on a Sunday night. No other place was open except these guys. They took care of him and got him fixed up. Services are expensive but still reasonable.

Severely disappointed by my experience with this facility! Around 8PM we witnessed a dog almost get hit by a vehicle on a back road. After stopping to check on the dog, it was clear that she was VERY pregnant and in need of help. She had a collar, but no tags. We checked with several homeowners on the street where we found her, but no one recognized her. With 8-12 inches of snow predicted overnight, we couldn’t just leave her out in the elements. Since this is the only 24hr location around, we brought her here to have her checked out and to be cared for - at least overnight until animal rescue could be reached. When we arrived we were told in no uncertain terms that there was nothing they could do for her and that they would not take her since she was a “stray”. All the while, the poor baby was having contractions on my fiancée’s lap. They told us that if Animal Services couldn’t get her, we would either need to put her back out on the streets or take care of her ourselves (even though we assured them that we were not equipped to care for a pregnant dog going into labor)!

Even though I protested and pleaded with the staff that this dog needed attention and care, they refused to so much as evaluate her. After asking if they would at least check to see if she was micro-chipped so that we could attempt to contact the owner, they begrudgingly agreed. Unfortunately, she was not micro-chipped.

I understand that their policy is to only admit dogs that have a known owner (so that they can ensure payment). Still, it seems asinine to me that an “Emergency Care” clinic would deny an animal that was so clearly in need of emergency care! And, that they would’ve let her go back on the streets in a snow storm rather than provide any assistance at all. The staff that answered the phone and that came to the car to check for a micro-chip were rude and unprofessional.

Thankfully, the story ends well in that we were finally able to reach an off-duty Animal Services Officer who drove from his home in Milton to come pick her up and take her to a shelter.

Needless to say, I could NEVER recommend this place to anyone with an animal in need!

We had brought mistiq in our 8 week old puppy in and when they told us the estimate, we informed them that we couldnt pay the $600 deposit right then at 3 am in the morning. So, they then told us they would send us home with medication for her to slow down the seizures but when they got out to the car to bring mistiq back they told the puppies ride to the emergency vet that they wouldnt give us any medication or her blood panels, and that shes gonna continue to have seizures all night long without the medication they had for her. Just completely dismissive and unprofessional after we told them that we could put down the $600 right away, said that since we wont pay the deposit shes not going to get any better. Couldnt get approved for enough on care credit earlier obviously they dont care about the animals they care about the money.

Decently priced, good service. Just be warned that right now its all wait in the car. So that can get old, especially with a 2 hour+ wait

My 10 year old cat, Bam-Bam had stopped eating and I was concerned. Called my vet but due to Thanksgiving holiday they were closed but if emergency contact Delmarva Animal Emerceny Center in Dover, De. I did, explained what had been going on and didn"t want to wait 3 days until our regular vet opened on Monday. My husband and I took him over, the wait was long but they were very busy so understandable. Well worth it because they explained everything after they saw Bam-Bam and let us know the costs beforehand. We agreed to the treatment and I can tell you I am very pleased with how well my Bam-Bam is doing. He went from days of not eating to after being cared for at Delmarva Emergency Center, having a abcess lanced & drained in his mouth to being active and eating the next morning. I want thank the staff, the vet techs and vet for everything you all did for my boy whom I love very much.

Took very very good care of our sick 16 year old cat. Incredibly helpful and courteous, took the time to explain allour options.

Unfortunately, I had to bring my 2 year old cat to the facility for a medical emergency on a Sunday. I knew going in to it that it would be a long wait. My cat began experiencing worsened symptoms in my vehicle and was taken back very promptly by a vet tech (the vet techs deserve more stars than this). After speaking with Dr. Brown, he ignored the initial reason why my cat was brought in a got tunnel vision on the incident in the parking lot. I spent 4.5 hours there and was told I was a “difficult client” because I told him he did not listen to what my cat was brought in for, nor did they test him for the issue either. The doctor yelled that he would give me the meds for the medical issue if “it will make you happy”. Needless to say, we left without treatment or any specific diagnosis. Thankfully, our normal vet was able to see him first thing Monday morning and he received proper treatment.

I’m not sure if the issue I had was based on inexperience on behalf of a newer vet, but he was extremely unprofessional when talking. The saving grace for them is there wonderful office staff and vet tech.