12 Stones Landscaping, North Fort Myers FL
Address | 18461 N Tamiami Trail, North Fort Myers, FL, United States | ||||||||||
Phone | +1 239-220-1718 | ||||||||||
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Website | www.12stonesfl.com | ||||||||||
Categories | Landscaper, Landscape Designer, Lawn Care Service, Pest Control Service, Pressure Washing Service | ||||||||||
Rating | 3.4 5 reviews | ||||||||||
Similar companies nearby Grow Care Outdoor Solutions — 17940 N Tamiami Trail #110, North Fort Myers, FL |
12 Stones Landscaping reviews
5 I called to possibly have them service my lawn again and was going to also ask for a quote on a landscaping job. I had switched from using their services to a lower-priced landscaper and also was not happy with how they had left a bit of my lawn uneven, if I am recalling correctly as I had a couple different mowing companies and might have got them mixed up. I also could not recall if they had ever given me a quote on some landscaping that I had been putting off getting done for many months.
I had mentioned the uneven lawn moving to the secretary to see if they could resolve that issue if I were to use their services again, if I did indeed have that complaint from before. The secretary looked up my prior account info and rudely told me "it looks like we were not a good fit" and proceeded to attempt to end the call while denying me business. Imagine if you complained about a meal at a restaurant and they did not try to make it better and on top of that they did not allow you to come eat there again because you were "not a good fit". I call them as I see them as they do. I am happy that I was denied as I would rather not do business with such people.
I have been using 12 Stones for multiple projects. They have always followed thru with the utmost professionalism. The lady, i believe her name is Barbara. Has always been the most respectful and courteous. When I wasnt sure about how to do things, she walked me thru it. She really took the stress away! I would recommend this company with highest regards.
Great commercial landscape company! They do great work and if there is ever a question or minor issue, they are extremely responsive. They have exceeded my expectations. Great work, guys.
Ran over my gutters that draw water away from the house and damaged them.and never offered to replace them. Also over charged me of something that was never discussed. The office secretary is very rude and unprofessional. Called several times for and no response.