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1st Choice Automotive, Jacksonville FL

Address 3490 St Augustine Rd, Jacksonville, FL
Phone (904) 527-1626
Hours
Monday8:00am-5:00pm
Tuesday8:00am-5:00pm
Wednesday8:00am-5:00pm
Thursday8:00am-5:00pm
Friday8:00am-5:00pm
Website www.1stchoiceautojax.com
Categories Auto Repair Shop, Auto Parts Store, Car Dealer, Car Repair and Maintenance, Truck Repair Shop
Rating 5 16 reviews
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1st Choice Automotive reviews

16
Sort by: date highest rated lowest rated most helpful
Brett
April 03, 2023 6:54 am

What took me 3 months to try to fix took Eric 3 days. I hate to admit that I don't know as much about cars as I pretend to, but they're experts and their charge was very agreeable for how much trouble it was giving me. I'd give them 20 stars if I could. There's very little they could do to be a better business.

Tom
January 22, 2023 5:27 am

The only mechanic that should ever touch anyone's car. This place is the best in the world.

June
November 24, 2022 3:18 pm

Alex, He is Our car HERO! When
NO1 could fix the problem! Even dealership said (Oh, Your car will Never CUT OFF WHILE YOUR DRIVING AGIAN) hundreds of dollars later. While driving 65mph on the expressway. In the middle lane with my Grandbabies. It CUT off. My normal car fix it dude won't fool with electrical. Alex fixed sooo Much!
Reasonable. Well worth you money!
If your car has a problem and you want it fixed rite the 1st time. Give him a call. Leave a message and a text.or like me. I had it towed there. I found my car Hero from a person who has a fleet of work vehicles that alex maintains or fixes. If your like me in need of a Fantastic auto repair man. Who really knows how to fix vehicles! Also as with anyone you should know being patient allows him the time he needs to go over it. He even fixed a family members car that same day. I won't go anywhere else. Happy car fixing.

Josh
November 03, 2022 11:58 pm

Great service! Alex was very accommodating and addressed everything I needed repaired 10/10.

LUCID
October 24, 2022 12:01 pm

These guys are very good.
Best I've found in Jacksonville near downtown.
They get the job done right and do it like they say.

Shannon
October 10, 2022 4:47 pm

I was stuck in a ditch and they came over and helped me. They were so nice and I will be doing business with them just based on my experience! Thank you fellas!

T Lee
September 23, 2022 1:16 am

World class customer service. Alex was such a gentleman. Definitely can get you out of a ditch. Everyone is awesome

Eduard
March 29, 2022 6:57 pm

I had a random engine knock on my 2016 Honda Accord Sport. The car wouldn't start for more than 5 minutes. I am lucky enough that I don't need my car on a day to day basis but do prefer having one, but that luxury allowed me to call several auto shops near me. I made a list of all the shops with an above 4.5 star rating called and asked how much it would be to replace the engine if I brought my own (my cousin was able to get me a great hook up, I don't recommend this for most people)
This was around Christmas time. 2 places said they won't do it, 2 other places said around $3,500 - $4,500.1st Choice gave me the third most affordable price from the list. So I went to visit the most affordable price place and it looked like a run down farm. Would not leave my car there and feel good. Second most affordable price wanted to give me back my car February 1. So I decided to go with 1st Choice.
Replacing an engine is a very scary thing. They gave me a price, they gave me a date, updated me as they did it and even took a video for me that I requested. For the first time in my life a Mechanic shop was done the day they said it would be done. Was less than a week turn around. I actually had my rental for much longer then needed. When my check engine light came back on, I wrote them and they had me go right back.
They are dope people, pros, great work around time and I'd go to them every single time. Hard to find this kinda quality at that price point. Go to them.

Cathy
March 01, 2022 12:23 am

My car had a 2-month-old battery and wouldn’t start one morning. And it didn’t respond to a jump. After checking out the possibilities, 1st Choice pointed out my new battery was the problem. Sure enough, after a new battery was installed - on warranty - the car runs like a champ. And 1st Choice didn’t charge me a dime! I’m so happy with them!:)

Andrey
January 14, 2022 12:48 am

Very professional mechanics. They have nice air conditioned waiting area with soda and chairs. You can watch cable tv there also. Reasonable prices. Great service.

Corey
December 22, 2021 5:54 pm

1st Choice Automotive was referred by a friend, he quoted a fair price and performed the work on time and as he said he would and continually followed up as this was a multi trip process. I HIGHLY recommend Alex & 1st Choice Automotive.

Derek
November 04, 2021 2:13 pm

Always consistent quality service and very good value. Highly recommend Alex and his team!

Alex
October 07, 2021 11:56 am

The best experience I’ve had with a mechanic. New to the area and was concerned with finding a mechanic that would be trustworthy. They fit me in as soon as they could, went above and beyond to acquire specific parts, and beat time expectations. Did not feel ripped off and I will be returning to see them for any future automotive issues. Highly recommend.

Tracy
August 14, 2021 1:51 pm

Alex and Alex are are not only great mechanics they are trustworthy. I trust them to tell me when repairs need to be done because they always show me the parts that they replace. Even if they did'nt show me the parts, I would trust them-they keep all of my family cars running safely.

Kristi
July 18, 2021 12:34 am

Amazing mechanics, very knowledgeable, very friendly, very helpful, they don't try to oversell or under sale they tell you what's the most important thing to focus on first.they really are amazing

Carl
July 17, 2021 2:10 pm

Once again Alex at First Choice Automotive came to the rescue to repair my 20-year-old pickup truck. As usual, his price was reasonable and his repairs were superb. That's why I tell all my friends to call him whenever their cars need to be serviced.

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