A Gonzalez Appliance Service, Miami FL

The technetion couldn’t fix the problem and told me he need to order the part (heater) then never came back or called.

Great company showed up when they said they would and fixed my refrigerator
Friendly and polite people working for them

Very knowledgeable about the equipment. When he left I felt more comfortable using the smart washer.

The technician, Mario was very professional and attentive to my situation. He reviewed the appliance, fixed it and stayed to make sure the cicle works perfectly. Excellent service! Great customer attention. On time to solve the situation. I am sure I’ll call you again for any service needed. Thanks so much

I am very pleased with the service/repair done by this company. Scott was the technician who came out to assess the situation and explained the cost and materials needed. The company alerted me when the technician was coming to my home next. A very professional, high quality company. I am very pleased and will use their services in the future, as well as recommend them to my friends and family.

I had my washer and fridge repaired by this wonderful and professional company. They are top of the line when it comes to customer satisfaction and attention. The representative that came to provide service, his name was Sanjaye, he was extremely professional and knowledgeable. He provided thorough explanation of the service being provided and answered all my questions. Sanjaye really deserves a promotion or a reward for such great work he does, what a great service. I would recommend this company to anyone! It is hard to find such professionals these days.

My ice machine stopped making ice. Called to schedule an appointment and someone always picked up the phone and was always helpful. There was always a follow up phone call and the technician was on time and very professional. It’s still nice to see that there are companies out there that have great customer service. I would recommend this company without hesitation. Thank you again for your help and professionalism.

This experience was phenomenal! Super fast service, on time and best of all the price was fair. I really recommend this company to anyone looking for an appliance technician. Highly recommend!

They acted in a very professional manner they were upfront in answering our questions and concerns.

Unfortunately they were unable to assist with my problem, but refer me to the right person. I decided to buy anew one. Highly recommend!

My 3 year old Samsung Dryer stopped working with a HC error code. After deep cleaning the dryer and vents, the error persisted. So I called A Gonzalez Appliance services and was greeted by Al. He was very patient and asked questions to really understand the issue. He provided recommendations and explained everything very clearly. Al made scheduling an appointment a breeze.

On the day of the appointment, the technician, Sanjaye, arrived on time, which was a refreshing change from my previous experiences with other service providers. Upon arrival, Sanjaye greeted me with a warm smile and immediately got to work assessing the issue. It was evident that he possessed an in-depth knowledge of dryers, as he quickly pinpointed the problem. Throughout the repair process, he patiently explained what caused the malfunction and the steps they would take to fix it. His transparency and willingness to answer my questions instilled confidence in his abilities.

What impressed me most was Sanjaye's efficiency and skill in handling the repair. He came fully equipped with all the necessary tools and replacement parts, which saved me from any inconvenience of rescheduling or waiting for parts to be ordered. It was clear that he had extensive experience in repairing dryers, as he worked diligently and meticulously.

The repair was completed promptly, and my dryer was up and running like new again. To my delight, Sanjaye also provided useful maintenance tips to prolong the appliance's lifespan and prevent similar issues in the future.

Aside from his technical expertise, the entire experience was characterized by exceptional customer service. The technician was respectful of my home, ensuring they left no mess behind. Moreover, he was friendly and approachable, which made the entire encounter pleasant and stress-free.

The pricing for the repair service was fair and reasonable, especially considering the quality of work delivered. There were no hidden fees or surprises in the final invoice, and I truly felt that I received value for my money. I recommend A Gonzalez Appliance Service for their outstanding dryer repair service. From their customer-oriented approach to their technical prowess, they have set the bar high for other repair companies. I would gladly use their services again in the future and wholeheartedly recommend them to friends and family.

Kudos to Al and Sanjaye for making this whole ordeal simple and efficient! They exceeded all my expectations! From start to finish, their professionalism, expertise, and customer-centric approach left me thoroughly impressed. Which is difficult to find in Miami.

Sanjaye was great. Very helpful and was able to process the warranty quickly and easily. Repair was done very well. Good company, booking agent was very helpful also.

Gonzalez Services are super professional and get things working after the sensors on all our appliances go bad! My ice maker is back to work!

Great service, they came on time and explained every step. They were able since I still had receipt to work with LG to get all parts for the repair that could have cost over $1,400. That you for your professionalism and customer service. Thank you!

Mr. Who answered me on a Sunday, is a gentleman and I was impressed by his treatment and desire to help.

My washing machine was leaking. The technician indicated I had not replaced the filter correctly previously, but it was in correctly and no longer leaking. He advised me how to replace it properly in the future.

A González Appliance Service hit the mark on great customer service. Our service technician Carlos was friendly, very knowledgeable and answered all the questions we had and thoroughly went over the options we had available. I would definitely recommend them a thousand times over!

Did not do the repair because parts are discontinued, only rebuilt parts are available. They were timely, honest and fair, as always