A Woman's Choice of Jacksonville

I visit this place in Feb of 2023 " a few months ago, & the staff was amazing! Sat in the waiting room with a bunch of other women. I did the surgical procedure.the cost is based off how many weeks you are. I was 9 weeks & 3 days & it cost me $375, at first I was quoted $700 something but they help out for financial aid or something like that & the price dropped to $375 which was greatttt! Expect protestors outside the building but pay no mind to them because it's " a woman's choice " not a protestors choice my other half told them to mind their business! The waiting time is not that bad either, & they call about 5/6 women in at a time, & the doc talks to everyone at once so it's faster. HANDS DOWN THE BEST CLINIC TO GO TO!

A literal hole in the wall place. Everything about it seemed super suspicious, and the atmosphere overall made me very uncomfortable. Instead of treating patients individually they heard you in like cattle with a group of like 10 other women, they require you to lock up your phone and any personal belongings and then you all sit in a tiny room together and wait. The doctor comes in and addresses the group all together instead of having individual consultations. He then is “forced” to read us a passage from the government? And talks to you about politics. The way this whole clinic is organized is super unprofessional and strange. I was so uncomfortable by my first visit that I chose to not show up to my appointment today to get the actual procedure. After reading reviews online this place seems traumatizing and horrific. Some women said they permanently damaged their uterus and had uncontrollable bleeding and were sent home anyway. I’m so glad I decided not to go today. Trust your gut ladies. Please do not waste your time or money at this place.

An appointment is nearly IMPOSSIBLE to get. They say the wait time is 8-30 mins but i’ve call MULTIPLE times and each time i was on hold for 45min-1hr i’ve requested an appointment MULTIPLE times and still haven’t heard back from anyone. I honestly don’t understand why they make it so hard to get an appointment or talk with anyone. Very aggravating and frustrating when you’re body is going though something you’re not ready for.: (

The environment was very calm and relaxed. All the staff was amazing from the front desk all the way to the Dr.the wait was not long like previous ppl have said. Maybe 2 hours max I waited for everything. I would 10/10 recommend them to anyone

If you wanna some day have kids, please go somewhere else. I felt like cattle going to the slaughter. If I was told that I would have to sit in a room with over 10 other women, for over 2 hours, before getting taken back for the procedure. Then once again made to sit with them, after I would not have done it. For a clinic that specializes in this why all the weird shame tactics. Also, the doctor was beyond unprofessional, and I havent been able to keep a pregnancy since. My doctors have suggested they perforated my uterus and caused extreme scarring to my uterus.

If I could leave a 0 star review I would. This was the absolute worst customer service I have experienced. I tried to call to make an appointment 5 times, each time I was on hold for an hour when in the recording it says there is a wait time from 8-30 minutes. So I went to the office, asked to make an appointment. I was told to call the call center. I explained how I already have, an told that was the only way to make an appointment. They make it extremely difficult to make an appointment for some reason, I just don't understand how you can go to a place of buisness and be rejected like this.

The staff and escorts outside the clinic were so friendly and nice. They answered all my questions and made the whole process easy, but there were long waiting times where you’re just sitting in a room filled with other girls also waiting to get the same procedure done, it seems like there’s no privacy and the doctor is just concerned about getting as many abortions done as possible. There was also a bit of confusion with procedures costs and it seems like people were getting charged different amounts for the same procedure. The doctor didn’t seem to care about appointment times and everyone was just in there waiting for hours with no regards to times scheduled! While I would go again to this clinic, I strongly urge other readers to consider the pros and cons.

I had an amazing experience here, couldn’t have picked a better place. Every single member of the staff was so kind and very informative. Before my procedure I was very nervous but the ladies, specifically Rhonda, really comforted me and made the process easier. Really great people who work here!

I had a medical abortion down here, two months later I’m still having pregnancy symptoms and I’m still getting a positive pregnancy test, obviously something did not go right. Went to my check up they said everything was fine, smh! Didn’t seem like experienced medical staff now I may have to get D&C done!

So very kind, Compassionate, understanding and above all so helpful. I was so uncomfortable when pulling up due to tons of extremely harassing protests happening. The warrior at the front desk Jamie I believe escorted me in and out.

The staff was soo sweet, informative, and professional. I even had follow-up questions and the nurse was so kind, and answered all my questions. These are the type of people you want around you, when you're going through such a personal issue. Highly recommend.

Amazing people I had a two day procedure and was fine the first day then when I came back I was so scared I sent myself into an anxiety attack but the second I went into the doctors office to get everything done the doctors all three of them helped me come out of the anxiety attack so we could get through it thank you all so much I really felt safe and well looked for here ️

PLEASE BEWARE! This clinic does not follow appropriate abortion procedures and will put your life and risk. My spouse had TWO failed abortions from this clinic. The 1st was a surgical which they preformed the procedure but couldn’t complete SHE LEFT BLEEDING and told us to come back in a few days THEN referred us to a specialist in west palm. When we got to the specialist the doctor advised there was nothing special he had to do. SO fast forward to 3yrs later when decided to use the pill to completely avoid another bad situation but this time was WORSE. This clinic administered the pill when my spouse had a bp of 150/116 she ended up hemorrhaging and had to stay in the hospital…. THEN to add insult to injury they refused to refund and referred her to another specialist and advised she should continue with a surgical abortion right away AGAINST the ER doctors orders due to multiple complications. Thankfully we got a second opinion and were advised she will now have to have a hysterectomy due to the clinics negligence. PLEASE WOMEN STAY AWAY FROM THISS PLACE!

The front desk lady is super rude as is some aide named Tiffany, Brittney? Didn’t even bother to remember her name correctly but it seems this place needs to get new staff judging from my brief experience and the other comments on your review page. Your reviews are low for a reason. Could be your employees. Just a thought. I’d look into it if you want your clinic to survive. You’re in a field where you’re supposed to be empathetic and display good customer service skills. Your establishment shows 0. Especially your employees. I recommend going elsewhere and I will not be returning back nor making any formal complaints because it seems this place really just doesn’t care and complaints go unheard, so reviews it is. Get your needs taken care of elsewhere, ladies!

The website and Google says this location opens at 8am every day of the week other than Sundays. I arrived here shortly before 8am on a Wednesday, no staff already here, and waited until 8: 10 with no ability to go in the center. Would be nice if they advertised accurate hours of operation. Also attempted to call their phone number and, at 8: 05am was told by the automated system they were too busy to answer and to call back later. Recommend others try Planned Parenthood or First Coast Women's Services, this place does not seem to operate reasonably.

I want to start this review by saying I am not a Karen, and I’ve worked in retail so my temperament is very mild. With that being said, DO NOT use this facility unless you want the LONGEST wait times of your LIFE. My first appointment was at 10: 30 and I wasn’t even seen until 12: 30, just for a simple blood test. I have a job to get back to! My second appointment is at 10: 30 again and it’s currently 11: 40. I paid too much money to be waiting this long for service. AVOID THIS PLACE IF YOU CAN.

The staff here are very sweet and accommodating! No judgememt at all. Every women should have the choice to choose what's best for them, and if you come here just ignore the annoying protesters.

EXTREMELY DISAPPOINTED & TRAUMATIZED!

Unfortunately this was my second and last time going through with this decision. I also unfortunately was not in a good place financially to afford an abortion at the time, so it is true with everything in life. You get what you pay for. The finical help was pretty much the only positive thing about this place.

They are extremely unprofessional.
There is no privacy, aside from sitting in a room full of other woman and being openly asked questions in font of everyone else- i happen to walk out and seen a woman having a surgical abortion done with the door opened.

Some of the staff are nice- but most are a little rough around the edges and do not really make you feel comfortable as i believe they should.

They do not sit you down like other places to make sure you are making the decision yourself etc

They do not give you any information along the way- they just toss you around room to room and just hand you things or tell you to do things with very little information.

It isn’t that clean of a place- literally seen blood spots on the floor in the room.

They do not send you home with any antibiotics- which is scary.

The way the building is set up- the protestors SURROUND you. Which doesn’t help some people.

The worst part- the male doctor in the building is horrible. He won’t even acknowledge you when he walks in the room. He doesn’t tell you when he’s about to do anything or explain any process- he just does it. And he’s extremely rough.

I was only checked on by one nice woman twice if i was ok- after she seen i was crying from being so traumatized by doctor.

Last but not least- ZERO birth control options were discussed with me or offered. And i was giving practically no info on what to do or anything after i walked out those doors.

If you can afford to go somewhere else - GOOOO!

Other woman around me complaining about the similar issues.

Abortions are already a tough decision at the end of the day for most woman; i urge you to go somewhere they strive to make you feel safe and comfortable during the entire process.

Very insensitive and not helpful with what comes after you leave the office. I had a partially difficult time understanding what is normal and what is not. Due to lack of information, I was left with many questions that had me concerned about my health. I spoke with multiple people and each person brushed off my concerns and one lady even laughed at me. I am disgusted with they way they treat their patients after they send them home. DO BETTER