ABC Fine Wine & Spirits, Marco Island FL

I placed an order to pick up when I landed the next day. It was perfect and so convenient.

Best Liqour store in South West Florida, after many visits though, pay attention to prices as many items can be 20.00 or more for just one bottle than it is other places. For example, top shelf champagne is 22.00 more here than I is at a boutique shop I'm naples. Buyer beware but still a great store

Have only looked at whiskey and beer, selected is fair.
So no allocated whiskey didn't ask for it either.
Not much service from the staff,
Could probably have asked and gotten help if I needed it.
Bought an Old forester and Barrell and some exciting craft beer from Terrapin

Great find on Marco Island! Huge selection of wines, alcohol and mixers. Grabbed some cheese and crackers too.

Really a nice store, neat and very clean, staff is very friendly and helpful. Prices are competitive with total wine. I like that they run specials unlike Walmart, my new go to liquor store.

They didn't have the mint bailey's I wanted but I got the s'mores and it is delicious.

Fantastic customer service! On top of being so nice when I came in to buy supplies for the after party of my sister's wedding, when we had some left over bottles that weren't openned they helped us make a return despite me losing my receipt. I really appreciate their help and understanding. Thanks again!

Nice place to refill your personal libations.so far, they have had everything we have looked for.

I was in Marco for VA. On 12/31 I entered the store, which was busy due to the New Year. The checkout out set-up is a little different w/ 3 cashiers and a lot of "traffic". I thought that the last register was available, so I headed that way. As I walked up to the register, a woman either cut in front of me or had walked away to grab a few more things and returned back to the register. I could have cared less, as I was on VA and in a great mood.

The situation did place me in a logistically odd spot, so I just stood in the spot and waited. As I was walking up to the register initially, I had placed a jar of queso dip on the counter next to the register. I did not give it a 2nd thought, but will admit a box was sitting on the counter. I had no idea about the purpose of the box, thought the counter was a reasonable place to put an item and will note that the 2nd register was less than 3 feet away w/ another employee able to see this dubious jar insight.

As I am waiting for my turn and looking the other direction from the register, I hear a loud noise. I turn around, 2-3 feet away from the counter, and see the queso jar broken on the floor. The employee had shuttled the box across the counter to give to the customer. Instantly, the employee who can only be described as a morbidly obese male, w/ dark hair and a ridiculous mustache had both facial expressions and body language that read he was upset. He looked down at the mess, sighed, stared at me and then walked away w/ out speaking to me or giving me any instruction.

After minutes of waiting and no other employee providing direction, I went to the 2nd register and started checking out. At this time, he returns w/ a broom and pan. He looks at the woman checking me out at the 2nd register and asks if she is checking me out. She confirms, he shakes his head w/ frustration and mumbles under his breathe f*cking idiot.

Admittingly, I did not respond kindly to his comment. Note: I had spoken 0 words at anytime to this point. He then looks at the woman checking me out and asks if she charged me for the queso dip and she said no. His reply was literally that she should have charged me. I was not within 3 feet of the jar, I did not drop the jar, I did not know that the counter was used as a launch pad to transfer items to customers and thought he had seen the jar and/or saw me put it on the shelf.

We exchanged unfriendly words to each other. I was bewildered and angry, so left my credit card in the building. As I am nearing my vehicle, he walks out w/ the credit card and has a last word. Again, I respond w/ unfriendly banter. All the while wishing, I was not an adult and could have punched him in the mouth w/ out fear of legal recourse.

I have shopped at the store occasionally over the years w/ trips to Marco. I have never had a problem to this point. However, never have I been treated so rudely as a paying customer. This guy is a clown and should not be in any position that requires interface w/ customers.