AC Today, Sarasota FL

Service techs are very professional and knowledgeable. Quinton was very thorough and answered all our questions. We love the gold plan as it gives us a security that our system is operating at its best. Plus they can address any issues before a breakdown.

Eric was very professional and he was very pleasant. As always your company is top of knotch in every way.

Excellent experience! Randy was wonderful, knowledgeable, a great young man and explained everything to my wife and I. VERY nice! When I made the initial call for our service, the woman I talked to was also super nice and polite! VERY PLEASED with the overall experience! Thank YOU! 10 stars, not just 5! Thank YOU so very much Randy & AC Today!

Extremely knowledgeable and professional. Did a through job inspecting and doing routine maintenance on both of my a/c. Very personable and answered all my questions.

I was in the construction project management business my entire working life (45 years) and A/C Today, in my opinion, is the best residential air conditioning contractor in the area, (and I’ve tried others.)

I appreciate Melissa in the front office. She’s been there for years and keeps that office in shape!

We were having a humidity control problem.
Randy came to service our unit, dissected the problem, made some adjustments and it appears that everything is good now.
Thank you AC Today and Randy

Both techs were great! May consider new unit within the next 3-6 months.

Thank you

I've used A/C Today in 3 homes since 2014. Usually no issues. Today's maintenance was done by Randy. He used a strongly scented cleaner in my system, which permeated through the vents and house. Very irritating smell. I told him that I have my system maintained regularly. Every house I've been in. I've never had an issue with a smell during servicing the unit. He said well, they didn't do a good job then. I told him I have used A/C Today for almost 10 years. Guess they didn't do a good job. He did mark on the unit inside for future techs not to use anything smelly. As I was trying to remove the A/C Today sticker that he put on there today, my arm brushed against what he had written. All that black lettering rubbed off on my arms. Wasn't even a permanent marker. I removed everything. Great company in the past, but the issue with the smell today is unbearable.
Update: After trying to reach Melissa, spoke with Jessica (who said someone would call me), Randy called and said he was told to call, but didn't know what to do. He said he'd have a manager call me. No one did. I had to leave my house for the night - couldn't sleep there with the smell. I returned the next afternoon (24 hours later) and the smell was still there. Luckily, Amazon has great service, and the charcoal filters I ordered yesterday had arrived, and I installed one. (The new M11 filters I had in the cabinet where the unit is had absorbed the chemical smell and had to be trashed) Still NO ONE from AC Today has followed up. If this smell doesn't disappear, AC Today will be responsible for cleaning my entire system, including air ducts.

Update: (12/1/23) no one ever called me. I called and spoke with someone who said he was one of the owners the day before Thanksgiving. He asked me to hold off and he would be in touch with his team on Monday after Thanksgiving to see what had happened. He promised to call me on Monday. Here we are Friday, and still no phone call. He said that he had been out of town due to a death in the family. But upon thinking about it, if he was one of the owners, why didn't the other owner at least call me. No one has followed up. It took over a week for this smell to dissipate. It ended up smelling like rotten hotdogs as it dissipated.
Again, good service in the past years. But, apparently they've gotten too big to care about their customers any longer.

Update: 12/9/23. I still haven't gotten a phone all or any type of communication from AC Today, as they'd promised before Thanksgiving. And, they've blocked me on Facebook, so I can't reach them there. You would think a company that claims to have customer would address the issue caused by their technician vs hiding and ignoring. Followup as promised by one of the owners would have been the better choice for a company that's just gotten too big to care about its customers.

Great service and reliable. Service guys that have come out have been friendly and informative.

Charles the technician was very professional and even got our ultraviolet light to work again. It has not worked for a while, I gave him a new bulb and he installed it and it worked. We have tried this bulb before and it did not work, I am not sure what he did but it works now. You can send him for all of our 6 month maintenance

Randy B.was here in no time and provided excellent service. He is very knowledgeable and was patient explaining everything to us.

Ramiro G went over and above on our service call - 10/10 for the best service technician ever
He was courteous friendly and every informative - Give the gentleman a raise 100% best service ever

Recommend this company highly. Always friendly and professional and willing to answer any questions you have

Always rapid response to maintenance issues.

Perfect timing great experience the tech was very knowledgeable cleaned drain lines for us very professional

Quinton our tech arrived early and gave me an estimate of the cost prior to repair. Great company and technicians. Thanks

AC Today always the same professional on time polite prepared and the best! They just get better? A ten out of ten!