Acceptance Insurance, Ocala FL

I would leave 0 stars if I could. My wife got insurance where this place and select insurance were involved. She had the policy for less than 24 hours and cancelled or tried I should say. Both places say call the other place and even tho she was charged $350 they refunded her $5 for coverage that lasted less than 24 hours! I highly recommend saving yourself the headache and not dealing with either of these companies at all!

Randal Black was awesome, got me a Fantastic quote and set me up in no time! Highly recommended.

Randy Black is an amazing representive that got me the best quote that I have gotten anywhere the customer service was absolutely amazing and he had patience with me and walked me thru every step I had to take to get me insured. RANDY YOU FREAKING ROCK
#SaluteToYouSir

I had the pleasure of speaking with Randy Black who is amazing! He provided me with an amazing quote and also informed me of auto pay! I would refer to just him!

Randy! Is awesome helped me this morning get car insurance and other needed insurances. So polite and helpful. Got me started right away! Highly recommend

Randy Black is the most helpful nicest knowledgeable person there is he helped me get the best policy for my situation and I appreciate the time and effort he put helping get the perfect policy thank you Randy

Randy assisted with getting a great quote and it was fast and easy. Definitely recommend. Thank you Randy!

Randy Black is the man! What a great help he honestly made everything so easy. I never enjoy signing up for new policies but Randy was so friendly and engaging I enjoyed the process it was quick and pain free. He answered all of my questions before I even asked them and helped me get set up with all the paper work I needed. Randy if you’re reading this I appreciate you and definitely am looking forward to work with you again

So I signed up online (through Zebra) so I don't have any feedback on the staff here. My review is solely based on the affordability. Hoping it may help someone in a similar position.

I had Progressive, which was fine. Until I got a new vehicle that is! I called to switch the insurance to my new car and they NEVER mentioned a rate increase and no one ever contacted me about it either. So it wasn't until I went to pay the following months bill that I seen my rate over doubled! I went from a used car to a slightly newer used car. I understand a small increase but that was ridiculous and worst of all I was never informed of it. Then I had a lapse in coverage due to this. I switched to National General who was charging me as much as Progressive. But I just didn't like how dirty Progressive did me. Paying over $200 for the bare minimum is just absolutely ridiculous though. Especially when (at this point) I hadn't had any accidents or tickets in over 8 years and only 1 claim due to an accident that wasn't my fault. So again, I had a lapse in coverage due to financial hardship. At that point, most of the "well-known" companies wanted to charge me over $300 a month. Then my license ended up being suspended due to failure to pay some fees. Ohh and I've had one ticket due to my registration being expired. This company's rate was less than half of what most of the others wanted. Again, for the bare minimum. If it wasn't for them I wouldn't have been able to get my vehicle insured and on the road. So I'm extremely thankful for them!

One last thing I'd like to mention is a lot of other companies had different rates when I went through a service (like Zebra) to get a quote then when requesting a quote directly through them the amount was more. This feels shady and possibly illegal. So they can just change you whatever they want? But when I checked the rate directly through the Assurance website it was exactly the same as when I checked it on Zebra. This right here showed me they are atleast somewhat more honest than the competition. So not only did they have the lowest rate but I also felt they were trustworthy as well!

Randy black remote office at acceptance insurance is the best efficient and got me a quote comepleted and saved my life i have insurance thanks Randy! Give him a call!

It was an absolute pleasure to collaborate with Carmen in assisting one of my clients to obtain an insurance quote. Carmen's conduct was exceptional - she exuded professionalism, knowledge, and kindness throughout. I am confident in recommending her services to anyone in need.

Worst insurance of my life! My husband and I split up and they ADDED him to MY policy. I don’t have the car he took it, but I’m still paying for insurance cause I’m buying a car. They charged me for him and I paid it, but charged an xtra month of insurance. I waited on hold for almost an hour for the person to tell me call back tomorrow

I was eager to find car insurance after my previous car insurance company kept bringing up my monthly rates without any explanation. Carmen helped me and was able to get me into a new insurance with very affordable payments. 10/10 recommend

Bad service in their communication with their clients, and very slow to give a prompt response to a claim

Don't cover one ton trucks.didnt know that when I switched truck drove since Dec. With no coverage and no one told me they dropped it.

Agent was very knowledgeable and very nice helping me with ever question I had and in the end purchasing a policy for my vehicle thank you Acceptance Insurance