ACE Cash Express, Tampa FL

The young guy that works here with dreads obviously doesn't know what he's doing or he's a new, either way he needs more training on the entire check cashing process, I've been cashing my checks with Ace for a minute now and I have to say this experience was very inconvenient

Foy was very rude, customer service is a 0, Didnt have a business number so he gave my check back to me without saying anything and walked away in the middle of me asking him a question.never again will i go to this ace check cashing again

Great customer service, and I appreciate receiving my direct deposit one day before the norm.

I enjoy being an ace customer.i just wish fees were a little lower.the staff there are great.

The manager from the place actually tricked me into upgrading my account with Ace Elite saying all their old cards would soon be obsolete and that this card account was way better than my old one because it had more "benefits". He even showed me how he had one of their new cards. He told me it was completely free. Now I have to sit here on a day off from work and have to deal with calling their location and speaking with their manager. Here I was thinking I see this guy working everyday at this location and he seems like a nice guy too. Yeah so much for that. I will also be letting corporate know about this. Also it is not the first time they have been trying to get me to upgrade my account when I am clearly not interested in paying monthly fee's. I remember one lady that is usually in there was always becoming impatient with me because I refused to upgrade my account when I clearly said I am not interested. I mean if they get a promotion out out of us customers upgrading that's fine. But don't try to sit there and force people to upgrade their card accounts when they are clearly not interested. Or trick them either. None of that flies with anyone.