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Acura Of Pembroke Pines

Address 15601 Pines Blvd, Pembroke Pines, FL
Phone (888) 776-5123
Hours
Monday9:00am-9:00pm
Tuesday9:00am-9:00pm
Wednesday9:00am-9:00pm
Thursday9:00am-9:00pm
Friday9:00am-9:00pm
Saturday9:00am-8:00pm
Sunday11:00am-7:00pm
Website www.acuraofpembrokepines.com
Categories Acura Dealer, Auto Parts Store, Auto Repair Shop, Car Dealer
Rating 3.6 24 reviews
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Acura Of Pembroke Pines reviews

24
Sort by: date highest rated lowest rated most helpful
Rick
April 29, 2021 2:19 am

I just purchased my 5th Acura from Acura of Pembroke Pines, from my awesome salesman Sean Bradford, he walks you through the entire process and make you feel comfortable throughout transaction.special thank you to sales manager on duty Sam, who was our original salesman.trust and creditability are very important to me, they made me and my wife comfortable, throughout the entire process! Go see them you won't regret it.

Gregg
April 28, 2021 6:27 am

Not a great experience! Managers do not honor each other’s deals from one day to the next. Then they try to offer you deals that are logically unsound and make no sense to a longtime Acura customer. My prior experience 3 years ago was very favorable but not this time.

Juan
April 19, 2021 4:23 am

Worst car dealership ever, this is my 3er mdx from this dealer, just because to get a sell they lie to me about they will take some miles from the car i was returning after 4 weeks a bill came in charging me the miles, they told me they will resolved the problem they never resolved it and now my credit score under 550 (when i got the car it was 745) the acura started impacting my credit negative.the negotiator sam he is the one that gave me the deal and the manager said thats is no my problem I didn’t make the deal, don’t go there they will lie to you to just get the sell.

Tia
April 18, 2021 2:56 pm

Acura Pembroke Pines, is the best, Scott the manager and Theresa went above and beyond no stress no agony out in 1 hour with a new 2021, best dealership in South Florida!

Eran
April 06, 2021 1:34 am

Purchased a trade in and was treated with respect and no BS. No hidden fees or any sales tricks. Dave salesman thank you. Dino thanks for the help and honesty.

Vensou
March 22, 2021 3:18 pm

This is the worst service I have since I buy my Acura. I brought my car for diagnostic service after the diagnostic they gave me the list of what they found and I agreed to get it done. I went to get my car in that same day I found out the A/C wasn't working and at 50 mph the front wheel was shaken. I brought it back for 2nd time cause the services didn't done after few hrs they told me all good then I ended up go there for the 3rd time for the same problem. They charged 4k for the 1st time I paid for and they wanted to charge me another 3k for the same problem They didn't fix the 1st time.

Carlos
October 12, 2018 6:38 pm

Thank you Ryan Reeves for your professionalism and integrity. Also, for coming in on your day off and taking the time to accommodate us during our visit to the dealership. As an Acura salesman you truly know your product and had the patience for all of our questions. I would recommend to anyone interested in purchasing Acura to see you in Pembroke Pines. Best regards

Renee
September 17, 2018 7:04 am

Excellent service! Thank you to Jean for always taking care of our SUV! Absolutely the best customer service ever!

Claudia
September 06, 2018 10:25 am

Love my new 2019 RDX. Our salesperson Terry was knowledgeable, nice, and most of all not pushy. He helped get us the deal we wanted. Hope to be a repeat customer.

Matt
August 27, 2018 10:14 am

Jordan the service advisor is top notch. I have been to several Acura dealerships throughout the county. This is by far the best service. The best part about it is that they are down the road from my house!

Johanna
August 14, 2018 2:29 am

Rom Comrie is great! Went in for a test drive and walked out with a 2018 Acura TLX. Ron is very knowledgeable and patient. One of the things i enjoyed the most was the fact that he wasn't one of hose pushy salesman who make you feel uncomfortable. I would strongly recommend him!

Ray
August 03, 2018 2:41 pm

I recently bought an used car. Facilites, sales representative and staff is a 10. But the car had defects that I'm pretty sure the dealer knew about and still sold it to me. The car overheated in less than 24hrs after purchased. When call to make a claim, their answer was "all sales are final". That's not what you expect from a dealer. Selling a defected that they obviously knew had problems.

Perfect
July 31, 2018 11:20 pm

Great service, professional staff. Jordan is one of the best when comes to customer service and knowledge

jimmy
July 27, 2018 12:53 am

We bought the car but service we receive before was good and after service bad.they do not pay attention after u signed the contract and make sure one thing please take everything in writing what they offer before they sell you a car even free oil change take in writing.do not recommend please shop every where else be dhi ore you stop here.

Hernan
July 26, 2018 6:22 am

Que problema con este dealer, dicen que le entregan un auto con ciertas características y después salen con el básico, porque el vendedor no sabía que estaba vendiendo y ya después de firmar usted está con las manos atadas.

What a problem with this dealer, they say they deliver a car with certain features and then go out with the basic, because the seller did not know he was selling and already after signing you are with your hands tied.

LifeIsBeautiful
July 26, 2018 5:34 am

First time purchasing a Honda. The process was easy and fast. Everyone involved was understanding because I had all 5 of my kids with me.

farmer
July 26, 2018 12:50 am

Great dealership for service and I did buy an Acura there too.free coffee machine while you wait. TV s are available and plenty place to sit. WELL organized waiting room.

Teresa
July 18, 2018 7:17 pm

Great service. Service manager Arberto went above and beyond helping me with my car and getting it fixed before time he had estimated and even washed my car! Only complain is the girl that was setting up my curtesy car gave me a really dirty one. It had dirty doors and back seat. The smell was so bad I had to drive around with the windows down. Thank God Arberto was able to get my car fixed a day earlier. Thank you Arberto!

Alex
July 08, 2018 11:47 am

I would never give them
My business or recommend anyone to shop there. The manager by the name Mr. Young was very unprofessional and rude he doesn’t know how to speak to his employees and customers in a courteous way, his attitude was either your buying or on to the next customer with that attitude I don’t know how they till have him there as a manager

Taylor
July 05, 2018 5:31 am

I had a very pleasant and seamless car shopping experience with regard to the lease of my 2018 MDX. Both Jorge Ramirez and Scott Ticker were exceptionally pleasant, helpful and courteous. I will do more business with the team in the future and most certainly refer business to Acura of Pembroke Pines.

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