Advance Auto Parts, Orlando FL

Received outstanding customer service from Christopher P on January 12th 2022.
I had a battery issue and honestly did not know what battery i needed. Christopher took his time with me walked out to my car and looked at the numbers. He then showed me my choices and explained the difference.
To top it all off he even installed my new battery for me.
Thank you

I had just bought a Chevy Blazer 2004 and needed a light connector for a trailer. A gentleman named Chris talk to me on the phone and help me when I arrived at the store. He had found me a Hopkins Brand Smart light trailer connector for $9.99 which was a great price and I was concerned that I may possibly not hook it up correctly. It turned out he chose that specific one for me because it has light indicators that let you know that you've gotten power but it made everything easier for me and besides him being professional very kind and had great business ethic I was in and out in less than 5 minutes. Thank you Chris and everybody at advance discount Auto parts at lake Underhill and alafaya. Thank you

Good place, excellent customer service, the cashier gave me all the details I need even he looks really young!

Great people, service and advice. Great prices and good options.
They always provide you with advice and options for your parts needs

Super service and they found the part I needed at another store and ordered it at no additional cost for delivering next day

My car broke down and Advanced auto parts is the real mvp. They lended me a battery jump box thing lol and once my car was able to start i drove it back to AAP and Winston helped fix the battery problem even tho i bought the battery from a different vender. Auto zone didnt hook up the battery properly but with no hesitation Winston really really helped me out! Made my morning. He was the only one on staff and was running back forth from helping the costumers to me. He made my overall experience easy and stress free. Thank you so much!

Had a little problem with my car. Just less than 15mns the mechanic came and check my car right there the battery may be wasn't working right and needed to be tight. He was right. Thank you AAP

They are there when I need them. This place is really fast if your talking about service and helping. This advanced auto parts usually isn't crowded and has everything you need for your car. It even has other stuff including batteries and candy if you need a sweet treat. This place is pretty solid though.

Very clean and organized. Many items for your car or truck. I bought wipers and paint I usually go to the one on Sand Lakes. It's the main warehouse. I get better prices from the gang over there. They know me from when I worked at the institution. So they really give me, a much better price and I'd know they have the items I need. Thank you

Oh my goodness. I wish I remembered the gentlemen's name that helped me. He went over and beyond his service to provide a solution for me. I am very grateful for his transparency and genuine assistance.

Employees are friendly, knowledgeable, and don't try to upsell you like the competition does. Loyal customer for many years.

The store associates were rude. I needed my car plugged in and they wouldn't do it. They wouldn't even let me do it either. The guy kept asking me what part I needed, but didn't grasp the concept of I don't know cause you won't let me plug it in.

Had what I needed like they always do. Good prices and friendly staff. Didn't really enjoy the attempted upsale on wiper blades but I guess you gotta do what corporate says.

Mike is the man. It is not an easy job to balance all they need to do with work, computers, people.but he and the other staff do it well at this location. Proud of their hard work and effort to go all out for the customers.thanks!

The store was completely empty except for the woman in line ahead of me, and I still had to wait close to 10 min to check out. The cashier (Jose M.) and the woman just laughed and talked while I waited, and waited. Jose M.never called for someone else to ring me up, or politely ask the woman if he could continue their conversation after he checked me out. Good customer service for her, bad customer service for me.

Dont waste ur time buying a battery here they dont wanna honur warranty if u go to auto zone they put in ur phone number see ur warranty and give u a new one no problems

Good prices. Online orders are hit or miss on being ready. They fill it quickly, but kind of defeats the purpose of ordering online.