Advance Auto Parts, Boynton Beach FL

I went in to get a motorcycle battery and Antonio new exactly what I needed checked out my old battery My experience was the best. Save $45 on a brand name battery by going to advance auto parts. Thank you again Antonio you really got me out of a bad place. Now I can get in the wind on my baby girl

I used to work here, so who am I to critique my own shop. But hey, here it goes. This is more for the people I’ve had the pleasure of serving in the industry, you guys who visited the store are absolutely incredible in every aspect. The amount of friendly smiles and stories I have encountered made my day, every day. If it weren’t for Advance, many of the people I consider life long friends would’ve have been just an idea. Met some awesome people who served to inspire and made my interest in cars bloom exponentially. Very very thankful for everyone I’ve had the pleasure to assist. As for the staff, my guys are some of the realest and honest people you'll have the pleasure of meeting. Billy, Conroy, Luis, Paul, Bob, Lauren, Jay, Hahns, Chris, and Berty have made working there a breeze because of the close knit nature we’ve had. Some very knowledgeable people working in that store that will give you the shirt off their back and the sandwich from their lunch. Been a pleasure serving with everyone involved with Advance, here’s to a bright future 5 stars

Walked in today and a young man unfortunately i didn't get his name. He is the youngest one working on the counter. Super friendly very knowledgeable for his age and fast service. Help me with a brake light switch for my 2013 Nissan juke.

I've been dealing with them for more than 20 years. They can get almost everything you need for your vehicle.

They are so slow. They have the manpower there and I can't understand why they are sooooooo slow. They just take their time like us customers have all day to wait on them to do their jobs. OMG they need to do and get better.

Unorganized, poor customer service should've gone to a different parts store
I purchased a 1200 A, portable Power Station
It was mis marked on the shelf
Clerk would not honor the price
I purchased the item anyway.
Out of stock, I was told that it would arrive at 2 pm
I went back, hadn't arrived yet
I was told it would arrive soon, and they would call Me
1/2 latter, call came in, it finally arrived
Customer ahead of Me ask for a particular item, the clerk left the counter to look for a item that wasn't available in this store
2 Customers behind Me, and Myself waited about 5 to 10 minutes
Finally, another register opened, and I received the item, which was ready paid for
I do hope the item I purchased provides Me the results that I am looking for
That's My Story, and I am sticking to it

Went to this store with a bad starter. Guy said it was good I told him it had a drag he didnt want to help. I purchased from advanced in pompano but dont live there now the name was on it and date stamped they told me I would have to go to pompano where I bought it from to get help. I then went to autozone and those guys went out their way to help me. So I will be shopping autozone for now on.

It’s The weekend why do you guys have only two workers in the whole store. Lines are crazy long, I rather order my parts on eBay

I bought a battery and had them install it for me. Michael took extra care to be diligent and did a professional job. Will go back in the future.

First this has to be the worst store in my opinion. Went in few months back and the guy told me to go shop at a different store cause we don’t have what you want. Little did he know what my part was even after showing him the name on my phone. Basically said we don’t have it. So I decided to look for a alternate and here lays the part I needed. Worst customer service and as a customer I’m never going back to that store.

One of the best experiences I have ever had with a store manager at any retail establishment. Super helpful, friendly, knowledgeable, and offered options to meet my needs as a customer. I could not be happier with the service I received, and will be shopping exclusively at this location in the future.

Had an issue today, the manager was very good in resolving it, I would definitely visit the lantana store again they're awesome

This was the worst customer service experience I have ever had at any public place.the manager BOB has ZERO people, deesclation and custome service skills. I work in the automotive repair industry and was SHOCKED by his attidue and demeanor.apparently this is not an isolated or "I had a bad day " or "you dont get it Im from NY and thats have we talk"
. Incident with Bob. After asking a friend who has been to this store a few times and judging by the looks on the employees faces when he did this (they were so embarrassed). Bob has done this ALOT to ALOT of customers and displays his lack of basic skills for a manager very often. I STRONGLY suggest going to another store or taking Advance out of your "first call" position all together. Bad manager's influence and make poor employees.

I tried to called to make sure they had a part I need and they keep hanging up on me. I arrived there a the employee was on the phone made no effort to let me know he say me and would assist me when he had a chance he keep answering the phone was there for fifteen minutes before they attend me and had a horrible attitude cause he had to help they had the part I need but wouldn't be going to this place for any parts