Advance Auto Parts, Chiefland FL

Purchased a new battery and they installed it, very nice staff and person who installed was very professional.

In my honest opinion, if I can get this zero stars, I wouldn’t even give it a one the manager Lynn Is the rudest employee I have ever dealt with she has screwed me over with a purchase told me that I can go to another district to turn it in because I do not have a receipt and they will give me store credit well this so call manager lied I am very very upset with the store and with this company when is the most rudest person as I said in that store, I have never had great experience with her. I really wish she could get fired because she gives out false information.

Great service and nice staff. They had my part ready and it was the correct part for my vehicle. I use Advanced Auto alot. Easy to order online and pick up. They usually have a nice discount and I earn Speed Perks for the store and for gas! Their prices are almost always lower than other auto part stores even before the discount. I would definitely recommend Advanced auto.

Bought battery 11months ago, dead. Brought back got a new one, put in nothing. Tested battery no charge at all. Brought back manager their couldn't explain got an other one tested in store before I took it. Manager didn't even say sorry, just a cold stare. Store has no help that knows anything since main employee left. Will never go back.

Employees have been friendly and I am so grateful they open at 7: 30, but it's disgusting that Chiefland does not have a simple UPS dropbox so I have to go in here and hope the computer is up so they take my packages. Computer's been down and I guess they can't hold packages until it's back up.

You know.it's an auto parts store, but the employees are friendly and knowledgeable, the place is clean and they're pretty good about selection. Word to the wise: keep your recoept they'll only give you store credit on returns without one.

Worse attitudes I have ever experienced at any auto store I have gone too. Went to return an item and the cashier asked why we were returning it, told her we didn't need it and had the receipt. She stood there and kept staring at the part. Never said a word to my 70 yr old mother the whole time, she was just staring at the part. Then she took it in the back. When she came out she did nothing but talk down to my mother and treated her like she was trying to pull something. Said the part was used. We never even took it out of the box. When I tried to tell her we never used it because we discovered it was another part we needed instead. She said you can talk to my manager. When the manager came out you could feel the anger coming off her. And right away she spoke down and disrespectfully to my mother and I. Never once cared to ask or listen to what we had to say. Was just very curt and disgusted at us. I didn't even get a chance to tell her that when we ordered the other part that we needed instead. They tried to give a used core, luckily my husband looked at it before he left the store. Now it makes me think that they put used parts back on the shelf and sell them to unexpecting customers. I understand mistakes can happen. But it was very distasteful they way they handled a customer.

Customer service was outstanding it's ridiculous that windshield wiper blade replacements would cost an arm and a leg but at least they're put on for free

Advanced auto parts in Chiefland is the greatest store for everything your needing for your car, truck, suv, and even some parts for your boat and trailer. The atmosphere is warm and friendly and the wonderful staff were very knowledgeable about all auto parts. I will always recommend this store and thats why I rated it a 5 star rating.

Never go here unless you need to I felt like dummy because I did have my recite they wouldn't let me return un idem because i wasn't the one that pick it up.but i did pay for it over the phone and it was not the right one and they said couldn't get the one I needed

I had a UPS package that needed to go out and Advance Auto Parts are kind to accommodate anyone needing that service. They also carry almost every part an auto may have need for and then some.

Love this place. Always get professional help if I need a part and they don’t have it they will order it and call me and let me know it’s here.

This place has given me brake pads that belong on all wheel drive Kia when I asked for brake pads for a f150 and they've given me f150 headlights for a Dodge ram I highly suggest u never go into the chiefland store if I can find my receipt I'll take it back but Jesus