Advance Auto Parts, Jacksonville FL

Great people, Kevin went above and beyond to help me. Very friendly and knowledgeable it's employees like him that keeps me coming in!

Very honest people at this location, very knowledgeable, & have great customer service. The all really do go above and beyond!

Commercial sales lady Debbie, purely Professional. Doesn't give up on parts hunts. Real Keeper!

It is always so nice walking into Advance Auto Parts and being greeted by a friendly and knowledgeable staff. Rick is always awesome and helped me with my battery today. Just nice to talk with personable people.

Today my wife and I went to 3 different AAP stores for a potential replacement battery for her car.

The first store unfortunately did not have it in stock so they told us of a few locations that would. The second had the battery, we purchased the battery, then was told they could not install the battery for one reason or another so we refunded it.

Finally at the third location (and the reason I am writing this review) we had the best experience. Not only did they have our battery in stock but Zachry took the time to see if our current battery was in warranty still (no one else checked), tested out battery, recharged our battery, and finally re-installed our battery and ran a few tests to ensure the battery we already owned was ok. It was.

Zachry was friendly the whole time and told us what our options were and even suggested a few places to get what he diagnosed to possibly be our problem because it was not the battery.

Anyways thank you Zachry for your help you made the difference between an OK visit and a great visit!

(Hopefully I spelled your name correctly)

Best parts store. Most helpful staff of any parts store. They will not hesitate to take the time to help diagnose a mechanical issue if they arent too busy. Free diagnostic checks. Free tool rentals (with deposit).

Friendly fellas who like to cut up but help ya with what ya need. Thanks for being willing to assist.

We had an oxygen sensor that we were replacing and the adapter from the oxygen manifold got stuck to the old upstream oxygen senser. We didn't have a way to separate them, so we went to Advance Auto. The gentleman that had already helped me out earlier came to our rescue a second time. His name is Coffee, like the drink) He was so corteous and so friendly and knowledgeable. He told us he will see what he can do and and he got it separated. He made our day! Thank you so much Coffee! We love the name too!

Very nice people who work there. One of them really went out of his way to help me with the freon I needed. Gave me information that I didn't know and needed to. Very helpful people!

Awesome service by Hank. Changed out my battery very quickly right in the parking lot. Professional & courteous service (also 10% military discount).

Had a flat and they were a huge help lending a compressor so I could fill up and use Fix-a-flat.

Wow Advance is on point today with what I needed to fix my flat tire sometimes you have to get dirty or wait in line somewhere trying to get it fixed so a shot out to Advance Auto part's for doing such a great job I appreciate it very much. Donnie

Always find what I need here. People are friendly and dont bug ya a bunch. I think its a fair priced auto shop.

Still a great place, although this cat Jerry there thinks covid came from Eastern Europe, lol,

I have always gotten excellent service at the store. They are always very courteous knowledgeable and professional. At my most recent visit, I needed a new battery. Vic an employee was very helpful and transferring out my old battery with a new one. As usual a very positive experience with very friendly staff.