Advance Auto Parts, Pembroke Pines FL

A big thank you to Dominic and Management for making an exception for me (I don't want to say what it is since it shouldn't be abused or expected) but I came in the night before having to make a 600 mile trip the next morning. And even without knowing those details, they picked up on how urgent being helped was for me and assisted me even though they weren't obligated to based on their protocol.

Thank you for taking some stress off my shoulders with your service. You are greatly appreciated for the things you do daily

Shaila and Dominic made my family's visit an extremely pleasant visit. Shaila is very knowledgeable and was able to address our inquiry within minutes. Dominic was very capable and knowledgeable as well, carrying out the service request on bour vehicle in a timely fashion. All things considered, I'd highly recommend this location to any one in need of auto assistance.

Jonathan was very knowledgeable of a variety of car topics down to a science, he successfully helped me pick out a reasonably good quality set of windshield wipers and install them for me in the blink of an eye. Definitely recommend.

Excellent. The store employee was very knowledgeable and helpful. He helped me find the product I was looking for. I will definitely return to this store in the future.

Great experience. First time shopping in this location. Emilio was very helpful and professional. I found everything needed in 1 place. Thanks.

I love Advanced Auto parts! I come to the store in Pembroke Pines on Hiatus. I don't know much about cars & they are fair, honest and helpful! I have always had good experience there no matter who is helping.
Speacial mention to Emilio the store manager, extremely knowledgeable in his craft & was more than happy to help out!

Great customer service. I took my uncles car battery to get it recharged and they were great with explaining things. My uncles car battery now works great!

Super helpful.they know their stuff and if they dont have it they order it for you.great staff.

Bought nothing and if I could give zero stars I would. I don’t understand how you have copies plastered on the door about customers wearing face coverings but as EMPLOYEES you guys don’t even wear them…. Seen not one person in that store with one!

This is my favourite Advanced Auto Parts location in Broward. The staff here are AMAZING and take customer service to the next level. Be sure to ask for Jonathan or Faizon.

I went to this store to complete a warranty return for a defective part. I was told that any store can handle the return as long as I had the receipt. Mike told me that he would try but his manager wasn't working because he was on vacation and it's a $200 price. After going through his system he basically told me he could not do the return because it belongs to another store. I recalled the store I went to was on 159th and Pines Blvd but he told me it was the store on Sheridan & 441. Disregarding my own thoughts I went to the store Mike sent me to. While there I explained what was happening and the Manager told me that he could have done it and showed me how on his PC. He then reminded me that I purchased it at the store on 159th Ave but that he can process it for me without a problem. I got my money back within 2 minutes of being in that store (Sheridan & 441) <- Go there instead of Hiatus and Taft.

Its hit or miss if they have your part. Make shure you call first and that they physically have it

Customer service is great at this location. Covid-19 partitions located at cash registers / counter.

My 2nd time in this location in a matter of 2 weeks. I am so grateful to Mike at this location. I recently purchased a car and had battery issues. I first went in for jumper cables. Today I went in because the battery was not working again. Shannard took out the battery and did diagnostic. After the new battery was put in they checked my starter and accelerator. Grateful to these men for helping me today. Any car or motorcycle needs I am coming back to to this location without question. So nice, knowledgeable and most importantly helpful.