Advance Auto Parts, North Port FL

3 days ago I turned on the hazard lights and left the car. With the engine turned off, the car stood for approximately 40 45 minutes after which I could not start the engine because the battery was dead. I have a warranty on the battery that lasts until December 26 23. I went to Autozon to replace the battery under warranty, which was denied to me by an auto ozone employee. He told me that I have a bad generator; it does not charge the battery. After that, I decided to go to Advancs Auto Parts and asked the employees of this company for help to check my battery, he checked and said that my battery was out of order and needed to be replaced, that is, buy a new one. I thank the employee of this company for his attention and responsibility. The professionalism he shows towards visitors. Thank you very much to the employees. Advance Auto Parts. The photo confirms that the battery is not working.

Customer service is the worst I've ever seen. I will never go to that auto parts store in my entire life.

One reason that hardly any automotive repair shops don't use advanced for parts ask them and they will tell you

Always very helpful and friendly. I lost my gas cap today, and they were able to replace it with exactly what I wanted.

The store manager Rogelio is awesome and saved the day! I got to the store after it closed early due to staffing shortages. He saw us while he was already on his way home turned around in his car and asked if there was something we needed help with after we explained we were visiting from out of town and had a dead battery he immediately got on the phone and got me set up to get the battery from another Advance Auto Parts that was close by and still open. This was a big deal as I had an appointment early in the morning the next day and would not have had time to get the battery and make the appointment in the morning. Thanks again for getting me back on the road!

I brought a lug nut in off of my trailer, the guy behind the counter was unable to match the lug nut without a year, make, and model!? !? Looked at me like I was the fool. I left

Ordered a laptop because hurricane Ian ruined my pc for work, ups delivered it to a location I never approved, this store. This store currently closes at 5pm however they should not be accepting packages if they cannot honor what their online maps profile states (online currently says 9pm, which is 4 hours later then they are currently open for). So needless to say I have NO ACCESS to the laptop I ordered and desperately needed l. How many even more important items were delivered to a store that closes so early?