Advance Auto Parts, Riverview FL

I recently had a fantastic experience at Advance Auto Parts, and I wanted to share my appreciation, particularly for Gabe. His exceptional customer service stood out—Gabe demonstrated great knowledge, was incredibly helpful, and maintained a high level of politeness throughout. I'm giving this store a solid 5 stars, all thanks to Gabe's outstanding assistance.

World Chapter Center appreciates the professionalism and care that Gabe And Forrest gives to their customers. They both found an easy fix with our van and saved us money. They replaced a screw that was difficult to remove. I mostly appreciate Forrest for his comment; “Anything for our neighbors. ” Thank you!

The type of place where you aren’t welcome and are told to leave because apparently they close at 8: 56pm not the official 9pm. I am just trying to return a part, the transaction would’ve taken maybe a minute or two tops, but the associates did not want to hear my request. I went out of my way to get here for this type of service and clearly they do not care about the business and are in a rush to leave home. And yes, I do have better things to do rather than writing this review at 9pm on a Monday, but I know this will help somebody in the future, and the business itself, because I do shop at advance auto quite often. I would think about coming here after 8: 55 PM twice next time or just go to their competitor.
There were 2 men (not saying gentlemen) inside, one with glasses and one in the picture, Thanks guys.

If you enjoy getting scammed - this is a great place to shop.

Have fun getting charged $38 for a $13 wiper blade, and the attendant will make up a story about how expensive things are. Please - this is border line illegal activity.

The workers will direct me to whatever need in the store. I quickly get what I need, and I am on my way.

Easy day when shopping here. Their customer service is always A+ and if they don't have something they will make every effort to find it and have it delivered.sometimes the very next day.

Pretty good from my first 2 experiences. They're very organized.

Update, this place has gone downhill unfortunately.
No public restrooms anymore, if you leave your battery charging over 24hrs, they don't give it back to you, (batteries take longer than 24hrs to charge, we used to design batteries and fun fact I used to work for advanced auto when I was 19) very strict on returns and they are very very strict in opening at 730 not 728, even if youre standing out front on a work call and have basically no time to spare. Forest will let you stand out front and will legit stare at you, horrible attitude every time I come in. Don't think I'll be stopping here anymore unfortunately.

This store has by far the worst return policy I've ever seen. They will not process a return for an opened item, even if the product did not work to solve your problem. Again, if you open the packaging, you're out of luck if it did not work for you, you are stuck with it. If you can take the extra day needed to get an Amazon delivery, I would stick with them for the easier return prospects.

Great staff had me in and out of there with a new battery quickly. Highly recommend this location.