Advance Auto Parts, Jacksonville FL
Address | 6643 New Kings Rd, Jacksonville, FL | ||||||||||||||
Phone | (904) 765-2888 | ||||||||||||||
Hours |
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Website | stores.advanceautoparts.com/fl/jacksonville/6643-new-kings-rd | ||||||||||||||
Categories | Auto Parts Store, Car Accessories Store, Car Battery Store, Tool Rental Service, Truck Accessories Store | ||||||||||||||
Rating | 3 4 reviews | ||||||||||||||
Nearest branches Advance Auto Parts — 1315 Kings Rd, Jacksonville, FL Advance Auto Parts — 10771 Beach Blvd #203, Jacksonville, FL, United States Advance Auto Parts — 14045 Beach Blvd, Jacksonville, FL, United States Advance Auto Parts — 1405 N Young Blvd, Chiefland, FL |
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Similar companies nearby Just Japs Imports Inc — 5001 E 10th Ct, Hialeah, FL, United States AutoNation Toyota Fort Myers — 2555 Colonial Blvd, Fort Myers, FL, United States Lokey Kia — 27960 US Hwy 19 N, Clearwater, FL, United States Miami Lakes Automall — 16600 NW 57th Ave, Miami Lakes, FL |
Advance Auto Parts reviews
4 ***edit, I finally got a manager and he was familiar with my situation. He was more than accommodating and corrected the situation. Great service and helpful demeanor. Thanks again Scott.
Only 1 employee staffed. He could not make a decision on brake warranty return. Told me I needed to come back when a manager was on duty. Been back 3 times in a week only to be told they don't have a manager. I just want my refund. I knew it was an issue when I walked in.
Found just what I needed.electric tape! Nicest people ever there to help you. Great customer service!
Female employee was extremely rude. We pulled up a minute or two before they closed to pick up an order we had already called about. Their confirmation didn’t go out so we couldn’t pick it up earlier like we should have been able to. The guy inside was extremely nice and friendly, but the lady who was outside smoking tried to keep us from entering then cursed about us and the guy inside very loudly. It was extremely disappointing and disrespectful.
Both times I went to the store I was very disappointed. The customer service level is an all-time low. I even spoke to the manager about this and it has not changed.