AdventHealth Credit Union- Orlando

I do NOT recommend putting your money with AdventHealth Credit Union (AHCU) and I'm ashamed they call themselves SDA and identify with the SDA church.

Here's what happened: Dissatisfied with the things going on with our current bank (none of which affected us in any way but still it was worrisome), we were toying with the idea of changing banks. It is such a hassle, though, and one bank is about as bad as another.

Since I have an account with a credit union from where I used to live and have always liked, we decided to set up an account with AHCU with plans to eventually switch everything over, but first we wanted to set something up and see how it would go.

We deposited a check for around $1,350 with no intention of using it until we switched over everything.

We did not touch the money.but AHCU did. Every single month they have charged us a service fee. For what? Using our money we never touch? This is nothing short of ungodly usury - stealing. No other institution I have banked with charges a fee for an average balance of over $1,000 which is why we chose that particular check.

We will be cancelling this account, removing every.single.dime.and going with a more honest institution.

Avery Kishore was our lending officer and he made everything so easy and quick! We purchased our first car within hours. We brought him our sellers order and everything was a breeze. Thank you for helping my husband and I get into our new family vehicle! We appreciate you.

Completed a new car loan with AdventHealth Credit Union. This was a impressively easy process! LaShawn C is ABSOLUTELY THE BEST! She took care of every detail. Even when I needed things completed within a few hours, she was amazing and completed the loan all the way to Certified Check seamlessly. Her customer service is ON POINT! With the help of Avery at the Orlando Branch.my new car transaction was complete. Avery elevated the level of customer service by going way above and beyond. I felt like these two were working just for me! I will turn to AdventHealth Credit Union for all my future financial needs. I am very impressed!

Susan and especially Avery have been more than supportive and helpful. They have directly contacted me on multiple instances with the goal of assisting me and have always left my issues resolved.

I worked with Avery on a loan for a new vehicle purchase. Avery made the process quick, easy and seamless. He was friendly, professional and very helpful. I highly recommend working with Avery at AdventHealth Credit Union on your loan needs. I would definitely work with Avery again for my loan needs in the future.

I had instant assistance when I became locked out of my account. With help, I was able to get back on to my account. Love this service!

Ana, was helpful, quick and efficient!

12/8 Patricia assisted me with a few questions. Excellent service once again.

I would like to thank Susan for her quick and professional response to my needs. She’s very knowledgeable about what the credit union offers to it’s customers, and makes recommendations that will help you achieve your goals as a member. She is very pleasant to work with. Thank you Susan.
Jackie - a very satisfied customer.

Really great customer service! Juan helped me out and solved my issue in literally less than a 3 minute phone call.

Angelis was very helpful in getting our 3 accounts reactivated. We requested help over the weekend and she responded Monday

Juan is the best! From applying for a car loan to setting up my account to needing help logging in Juan was there for me every step of the way. I always felt comfortable, in good hands, and always experienced a smooth process. Very friendly and personable. Thank you, Juan!

Specifically Jeanbernac Charles was super thorough & helpful with setting up my savings account. Also, I was unable to login & he made it easy! If u ever have the chance to work with Jeanbernac I recommend him!

Great Customer Service. I recommend you ask for Juan Rosales. He’s great and works hard to help you.

I've been a member of the AHCU since 2004 so now that we're looking at another vehicle, they were our first choice. Juan has been very responsive to my questions and prompt with the answers. BTW - the interest rate is really good.

Praise report for Juan! He was instrumental in such a smooth process during my recent car loan. He explained thoroughly, instructed carefully, was patient and went above and beyond to ensure I was not delayed in purchasing the car. He spoke to multiple finance representatives to clarify the need for this transaction. Juan also coordinated the pick up of the check with the dealership. His customer service skills is such a valuable asset to our organization. It did not go unnoticed.
Thank you!

Juan here really went all out in showing me my options for a Car purchase. I have almost no credit history and every lot would give me around 30% APR! But with his help, and the dedication of the whole AHCU team, I was able to roll off the lot with the car of my dreams and with a reasonable interest rate to boot! I couldn't have done it without you guys. Thank you so much!