A&J Pak-Ship Inc., Cape Coral FL

Clueless staff, prices marked up 200% from going to a ups store or post office. Even the boxes and tape are overpriced. The owner Barry is a white crayon when it comes to any resolution from that store
f-ups.

I am very often there with all my private and business mails and packets and very kindly stuff. But today I am very sad about this girl. I only want the price for a packet from here to NYC. Instead of measuring or weighting my packet she wants to have my name, my zipp code and the adress of NYC. So I went out.nearby the small post office gave me the price without questions. They measured the packet and had a price for me. Thats service!

I don't recommend this place for shipping anything you care about. They shipped an oil painting from my father's estate for us and it arrived damaged. Zero compensation was received. It took 5 months and dozens of calls to get just our shipping cost refunded.

Last week I needed to ship out a birthday present for my niece and the worker there was so sweet. Gabriella answered all of my questions in a professional manner while still maintaining a friendly demeanor. She listed all of my different options and explained the process thoroughly. I felt that my package was in good hands. The cost of the shipping of the shipping was high but the customer service definitely made up for it. I am in confident in their shipping abilities. I will be back again and I recommend this place to anyone in the 33914 area.

I love thos place! It's like a second home. I seem to always be there for one thing or another. Thanks for having everything for my mailing needs!

I love A&J Pak-Ship! They always take such great care of us. Jaylene is a superb customer service agent. She has a very professional attitude and graceful demeanor. I was there on a busy Monday morning. There were about approximately 6-8 customers in line, and it was the off-season! An older man was being very rude and demanding as he ordered poor Jaylene around in front of everyone! She handled it beautifully. If she was my daughter, I would be very proud of her. If she was my employee, I would never expect her to handle the store on a Monday morning alone. I would have cracked! But not Jaylene, she is a treasure and I hope everyone appreciates her and treats her with the kindness and respect that she deserves. Thanks A&J and Jaylene, we appreciate you!

I FedEx a box which cost me $41 and change. The women said it would arrive on Monday. I thought for the money 3 days later it would be great. However the box is expected to arrive 8 days later. Obviously the information given to me was incorrect. Frustrated. The women led me to believe that the package would be delivered on Monday June 3rd. Not Monday June 10th. I realized the later date after I got the receipt, she did not suggest other options to get the package to the destination sooner!

This place is great - easy, fast reliable. Everyone is so nice and Jay is sweet and caring and always super helpful.:)

I had an awesome experience at A&J Pak-Ship. I needed to send a shoulder strap for a cinema camera to South Korea. Given certain regulations, the cost of overseas shipping and the question of insurance versus custom's duty in Korea - Jay worked very hard at presenting me with my options and suggesting some of the better ones.
I'm very impressed with her work ethic, promptness and attention to detail. Jay made the shipment painless and cost-effective. Thank you, Jay.:)
As my business grows, I'll be sure to utilize this Pak-Ship location whenever possible.

Andrew Keller

I have been to this location on occasions over the years and all of my visits were a good experience, never any issues. I was going to go to Cape Central Post office near city hall but decided to save some time and went to A&J Pak-Ship at Cape Coral Parkway and Chiquita. A very pleasant and friendly young lady by the name of Jaylene greeted me and was a tremendous help, she was genuinely happy to assist me and really delivered EXCELLENCE! I will be a more frequent customer for sure and as a realtor in the Cape you can bet that I will have A&J on my recommendation list that I share with all of my clients!
Thank you Jaylene!

WORST PLACE EVER! Absolutely do not use this place to pack and ship items. They do not pack the items properly and will not honor the insurance. In June I paid them $307.30 to send a glass article that had a value of $1200. They packed it and shipped it. The item arrived badly broken and all they are offering me is $100 total. WHAT A RIPOFF!

I tried to send a package with 12 cans Cornedbeefhash to Germany - this package had been opend during transport- content has been stolen!

This is a quick and easy place to do returns and many other things! The customer service was phenomenal, especially Dayanys, she is very helpful and extremely friendly. Amazing!

Haley and Brittany rock! The both tag teamed and got me in and out when I walked in there in a hurry, and I'm always in a hurry! Friendly, courteous, and always smiling! Love em both and I will never go anywhere else!

Haley is always the best! All of the gals there are friendly and helpful, but Haley is always so quick to help me with my needs. She's fast and efficient. Thanks for helping me this morning, Haley!

Love coming in here! Girl at the front, Dayanys, very helpful! Helped me expedite my shipment! Will come again in the future

Love this place! Dayanys and Haley are both always so helpful and nice. They take care of everything for you, and are very efficient.

Thank you Brittany and Haley for always doing a great job! Always having a smile and helping me with all my questions. You guys rock!

I went to 3 other shipping places and they all had rude employees. This place was my last hope. I went in and received a greeting smile from a young Lady named Haley. She was so kind, professional and knew what she was doing unlike the other idiots down the road. She helped me with all my needs. I will definitely be coming back here thanks to Haley. I now know where I will be doing all my shipping

Haley was very rude to me on this past monday, I went in the store and stated I came on saturday and the store was closed early then the sign had said, I stated somethings that were wrong and tried to correct myself, regardless instead of being nice and cordial to a repeat customer, she was rude and argumemtative, no need for this, she could have just smiled and said sorry u missed us. For that I felt I needed to say something so she can correct herself and attitude.