Alford Tire & Service Center, Panama City FL

Joke of a place I promise you they do not follow Goodyear standards and is a shame to carry the goodyear name they sell used tires that will get you killed, very unprofessional and uneducated they have vehicles there they file cheating paperwork to take property of and make a dollar, if you have common sense about this type of work do not work here you won't get paid on time or they will take pay out your checks with no explanation then disappear leaving poor old daddy to run it lil boy has no idea how to run a business people will be calling for a real investagtion on this establishment and REAL goodyear will looking into having their name attached to this poorly owned establishment

Tried calling this place twice to get tire prices for my truck, only to be put on hold for minutes both calls, if you can’t help a customer when they call, don’t answer the phone!

8 thousand miles on there tires 300 dollar tires and there already gone at the mark never ever getting tires here again

Very nice customer service, really cared about my experience & suggested better options than I requested. Went above & beyond. Will definitely go back & definitely recommend!

This shop is awesome. Jesse efficiently took our info and the mechanic quickly diagnosed the problem with our 2001 Toyota Tundra and fixed it for a very reasonable cost. This was all within 3 hours. The service we received here will have us returning to them for any future needs. Thanks Jesse and staff!

I travel a lot and seldom get to use the same service provider twice, but I have been able to use Alford consistently. Service is always available and timely, they even transported me to my dental appointment when service ran long! The free tire rotation with oil changes is a plus on the low profile tires I purchased a couple years ago.
Staff is always pleasant and accommodating

Very satisfied with how my family are treated and our cars getting fixed. Will continue being loyal customers for future vehicle needs and or tires!

Not even 1 star place is a NIGHTMAREthey damaged my rims didn't balance new tires properly owner says not responsible for damage VERY WORST SERVICE I HAVE EVER HAD SEE PICS RIMS ARE CLEARLY DAMAGED WITH DEEP CUT INTO THE RIMS NOT SCRATCHES BEWARE OF THE DISCLOSURE AT BOTTOM OF INVOICE THEY GAVE ME ESTIMATE FIRST I NEVER SIGNED ESTIMATE THEN AFTER THE WORK WAS DONE THEY HAD ME SIGN to authorize CHARGE TO CREDIT CARD NOW THERE SAYING SEE YOU SIGNED IT NO IT DONT WORK THAT WSY I NEVER SIGNED ANYTHING TILL AFTER THE FACTVERY DIRTY BUSINESS PRACTICE

These guys are super honest and very nice. They don’t perform services that aren’t needed. I wholeheartedly recommend them.

Came in due to a nail in my tire. They got me in and out quickly. Very friendly customer service!

This is one of the best tire stores I've been to. Very helpful! Highly recommended. Friendly service.

The service writers and techs all seem to be quite friendly and helpful. Between myself and my wife, we've been there several times and they always genuinely try to fix fast tires where other places seem to always try and deny repair to sell you tires. We will continue to go back.

The staff were friendly, ever informative also very professional. Chris was great thank u again Chris

I felt like they were honest. I was told by another tire place that I needed a tire, when I went to them, they said I only needed it plugged. I could buy one if I wanted, but I could get it plugged also. I appreciated that bc I saved money and they gave me the option of buying a tire or getting it plugged for a few months. So I will be going back to get all 4 tires when I get the plugged one changed.

I just moved to Florida from Wisconsin, I have had two flat tires since I’ve been here. I went around town trying to figure out who could patch my tire and every shop told me that it couldn’t be done, that I needed a brand new one. Then I found Alford Tire & Service Center. They were so kind, quick, and efficient. They made me feel right at home. They patched up my tire for a great deal and even washed my car for me. The second flat I wasn’t as lucky, however they were able to order my exact tire and install it the very next day. The staff is very welcoming and wonderful.

I usually love this place, but thinking of a change. The last 3 or more oil changes have resulted in oil on my driveway the next day. I rent, so it's an issue, or I wouldn't care. Not to mention the last "tech" hating on Ford, and thumping his chest saying he never leaves a mess. What a joke. It's OK to joke, but don't brag about how good you are, then screw up. Not just the oil mess, and Ford rag, but zero communication as well. I waited 3.5 hours for an oil change, rotate, and injector TX, to find out they were waiting on the cleaners to run the treatment, after 2 or more hours of waiting. After 3.5 hours, I wasn't waiting longer for their shipment to come in.

Had a hose bust on my truck and it started overheating I pulled in and they took care of it so quickly I was amazed

Brought my 2017 Lexus 300 H in for an oil change and tire rotation. I was disappointed to notice my computer had not been updated to show the maintenance nor did I have an oil change sticker but what really irked me was when I noticed numerous black smudge marks on my visor and headliner and no floor mat protector put down. This was highly unusual for this establishment as they have always done high quality work. I brought my car back in the next day and showed the manager and to my satisfaction he had the issues taken care of immediately. I realize there is a high turnover of employees these days and I am chalking it up to that. Hopefully I will return to 5 stars next time.