All-Star Dental Academy, Plantation FL

All-Star Academy connects me to the best professionals in their field to help my practice keep up on all clinical, financial and HR issues to run my business. They are professionals who believe in service and customer satisfaction, especially at this difficult time in our society.

ASDA has your best interest at heart. They always make the recommendation but are never pushy, and are always there when you need them. The entire team is professional and truly cares about our success. During the Covid, ASDA was very supportive. We highly recommend ASDA to take your practice to the next level.

I began working through the on line phone training course three months ago. I have been very pleased with the convenience, the quality of the training information to elevate our customer service and simply appreciate an easy way to get the team on the same page. I decided to supplement my program with a customized coaching plan that suits my current needs. Very pleased

All-Start Dental Academy is absolutely highly recommended. Robyn, our trainer is one of the most professional trainers we've ever had. She truly cares about the team and always follows up with coaching opportunities and valuable points. She is amazing at what she does. Thank you!

By far the best dental training program I've ever seen. We're a marketing company for dentists and by far our biggest challenge was having our clients actually convert new patient leads into appointments. We thought to ourselves "we can't tell our clients that it's their fault if we ourselves cannot do a better job or show them how to improve. "

So we signed up for All Star ourselves to train our account manager. Within just a week of doing their basic quick start program she was able do a better job with new patient calls than 95% of the dentists we work with, and she has never worked a single day in a dental office.

We're now posing the question to our clients "Mr. Dentist, if my account manager who has never worked a day in dentistry does a better job answering the phone and converting new patient leads into appointments than your treatment co-ordinator who has worked in dentistry for 30 years, then why aren't your people taking the same training program with All Star? "

If your practice is struggling to convert new patient calls into butts in the chair I cannot recommend a better training program out there than what All Star has put together.

I just had my in office consult with Eric Vickery, a consultant of All Star Dental Academy. To say I was pleased is an understatement. He could not have been a better fit for my office. My staff has been with me a long time. They are very seasoned and experienced and we have done a lot of practice management coaching over the years. They can be a tough audience to convince they will learn something new. It was obvious from the start that Eric was well prepared. Within the first hour he had them all fully engaged and actively participating. In the following days many of them came to me individually to thank me for bringing him in to the office. The video courses that All Star provided for us to review were a great way to prepare for our coaching and ensured that is was a very productive day. I highly recommend All Star and Eric Vickery.
Al Nordone, D. D. S.
Atlanta, GA

We recently started the program and with each video/podcast or phone call from the team we gain excellent pearls. The verbiage on the phone training is well done and I love when I overhear a team member testing out their skills on the phone. The videos are short and succinct and provide excellent tips.

The resources offered by All-Star Dental Academy are phenomenal! They truly work hard to put out exceptional content and offer amazing customer support. I also love their content on Facebook - they put out really useful video blogs.

This is the best training available for any dental team. Easy to understand and easy to follow - bite sized learning modules that are great for the whole team. Addresses the whole team training aspect - not just front office or back. Communication and customer service are key here - you cannot go wrong with this company!

All-Star Dental Academy is the best training out there! As someone who has worked in the dental field for over 35 years, it’s been the best investment we’ve made. I highly recommend them to anyone looking for good quality training for the dentist and the entire team.
Randy Blaser

A very straightforward and easy training program that helps our dental team improve our phone skills and customer service approach. My employees have really embraced this. I'm a huge fan of All Star Dental Academy because they are focused on integrity and service. It's not a pushy sales approach like many other phone training programs.

Our practice has used All-Star Dental Academy going on two years now. We are extremely satisfied with their services and overall support.
We are using their Customer Service training, Call grading system and Staff Hiring program, and we can definitely say they've met all expectations.
We highly recommend All-Star Dental Academy to anyone interested in bringing their customer service to the next level!

Of all the people within the dental industry I have had the pleasure of working with over the last decade I have been most impressed with Alex and Heather of All Star Dental Academy. Their commitment to quality, robust content, targeted consulting and coaching is inspiring. Heather’s work ethic and innate desire to help people is palpable. Alex has the confidence and decisiveness to problem solve any practice management issue. They are both industry leaders with unparalleled experience and expertise. Together they are a paragon partnership and genuine to their core. They have built a business that truly helps dental practices achieve a new level of success. They stand by their work and the services they offer. Their team is top-notch. In most instances working with All Star Dental can literally be the best decision you ever make.

The course has no videos or pictures that help make it interactive or enjoyable to watch. It gets very boring to listen to. The content is basic common sense and presented in a cheesy manner. The quizzes have multiple spelling errors as well as incorrect answers which don't allow you to achieve a high score. This over priced program will never get any dental office ready to provide a "Ritz Carlton" type of experience to their patients.

I love that my staff can train to be at their best 24/7 with online training. As a dentist i need to be producing not spending time training, additionally i could not train on all the different areas and aspects that All Star can. It has truly been amazing for my existing staff as well as new hires to go through this process. I can not say how awesome it has been to see the transformation in my staff.

Very organized, very easy to understand and an overall great learning experience! I definitely recommend.

We enjoyed having Dana and Tara, good tips and great engagement with the team, all of us had a good time, I really like that Allstar has a system and a check list. There is accountability to complete the program from all of us.
I really enjoy the clarity as well and the online software is user friendly.

As a Dental Marketing Consultant, I have had the pleasure of working with The All-Star Dental Academy for many years. I've found that their approach and overall philosophy is a perfect fit for a practice that is looking to stand out from corporate dentists and insurance driven operations. If you want quality new patients, you could not make a better investment then in one of All-Star’s training programs. I highly recommend them! Bill Mulcahy- Dental Revenue

All-Star Academy is so awesome! Being a newbie in the Dental Industry, I really learned a great deal when it comes to patient care, procedures, and the likes. Keep up the great work guys!

All Star Dental academy is well organized, high level, easy to understand and very thorough. My team has taken to it more than other programs out there. They also offer coaching vids and webinars. It’s incredible.