ALMACENES CUBAMAX, Hialeah FL

The service is terrible. I sent a package from August 29 to be delivered to the house in Las Tunas. Majibacoa Municipality and they are sending pick up to another Puerto Padre Municipality I do not recommend them

Gentlemen, do not be fooled, this is the second time I have made a shipment with this agency, and the same thing has happened to me again, since August 27, I have made a shipment and today, November 7, it has not been delivered, now I am told that It is in the warehouse and it will no longer be delivered to the door of the house, they will call to indicate a collection point because due to the fuel problem it is no longer delivered to the door of the house, when I pay for the entire service, so What I recommend is that you don't even let yourself be fooled and look for a better place and the same thing doesn't happen to you.

This agency promises to deliver the shipment in 30 days and they don't. There is no seriousness and after they charge you they deliver when they want. My package still hasn't arrived.

My brother has been waiting for more than a month and a half for some packages, every day they add different stories, if I could I wouldn't give him a star.

The service they provide is terrible and misleading, we sent 2 electric bicycles to Ciego de Avila since July 28, they said it took 1 month and a half, almost 3 months have passed and they say that supposedly they have been in Havana since the 7th of last month and that There is no fuel to take them to the province, something they don't say at the time of purchase because the fuel problem has been going on for a long time in Cuba, but they don't charge you any money and they don't talk about it at all. They are informal and lack respect for the client, I suggest that you do not send anything with them

It took an hour to serve two people on a Sunday at 10: 00 am, I suggest that they change the way they work. Customers should not be present during packing, which is why it takes so long to serve the next person. It would be faster to weigh the client, charge him and that's it. Let them pack behind a wall where they don't have to deal with the customer. There you can take as long as you want without delaying the line of people.

This is a disaster, they tell you that it takes 30 business days when you are going to send, they deceive you and after a month and a half have passed, you call them and they answer you in a bad way and with a very hard face they answer that they cannot give you the time to delivery I do not recommend them at all I am very disappointed

Tremendous bad form that they have I do not recommend it at all rubbish change staff so they can have happy customers THANKS

My opinion is that the service they provide is terrible, since the packages are supposed to be delivered within a period of 60 days and it is not true, it is a pure lie, apparently they have the president of Cuba directing that agency, and not to mention the Those in charge of serving the client by phone personally blocked my number, which is a lack of respect and inconsideration. Because I paid because my relative received a package in Cuba in 60 days, not in three or four months. For me they have no respect for the client.

Excellent work by the women of that place, everything cheap and things arrive quickly in Havana

The worst, it looks like a Cuban TRD. Racketeering, yelling, disorder, rude employees who think they are doing us a favor. I went for the first time by mistake. I do not recommend it, bad time.

I PURCHASED A STOVE AND A MACROWAVE,
THE CARD PASSED PERFECTLY, THEY GAVE ME THE CONFIRMATION NUMBER,
THE PURCHASE REFERENCE NUMBER, THE DISCOUNT APPEARS ON THE CARD,
I SENT MY FAMILY THE PHOTO OF THE PURCHASE, EVERYTHING APPARENTLY PERFECT.
I RECEIVE AN EMAIL AND A TEXT MESSAGE ASKING TO FILL OUT A FORM WITH ALL MY PRIVATE INFORMATION, A PHOTO OF MY PERSONAL IDENTIFICATION, THE CARD I PAYED WITH, THE SECURITY BACK CODE,
I TOLD THEM I DID NOT FEEL CONFIDENT IN SENDING THAT BECAUSE I HAD ALREADY MADE THE PAYMENT AND DISCOUNTED FROM THE CARD,
AND IF YOU DID NOT CANCEL THE PURCHASE,
THEY SENT A MESSAGE SAYING THAT THE PURCHASE WAS CANCELED BUT THE MONEY HAS NOT BEEN RETURNED,
THEY ARE NOT RELIABLE
DO NOT BUY HERE
AND IF ANY CUBAMAX MANAGER READS,
THEN CALL ME AND I WILL GLADLY TELL YOU WHAT HAPPENED,
HORRIBLE EXPERIENCE

Very good service, very professional and friendly employees; They help you at all times, as soon as I arrived at the place and the employee came out with the forklift to help me with the packages. A very comfortable and neat place, impeccably clean and organized, with all impeccable supplies. I recommend them. CONGRATULATIONS!
THANK YOU! For the attention received

Everything is rubbish, not even a star, it deserves 5 months waiting for my passport at the Cubamax agency, on top of that you call to see how the process is going and they treat you with bad manners and gossip typical of Cubans.they even hung up on me on the phone. I don't understand why they say the process lasts 4 months if it's LIES, BECAUSE THAT'S WHAT SOME CHUZMAS ARE, MISEDICATED LIARS