AMC Highwoods 20, Tampa FL

Their customer service was okay. They had extremely long wait lines, and their WiFi isn't free.

The facility is open for full seating within each theater. AMC A-List and Stubbs loyalty program provides members with discounts on movie tickets and concession items. Kiosks for tickets purchasesselect are located at the main entrance. Staff is friendly and ready to assist customers with questions regarding movie selection, show times and other requests. The theater also has a full bar to serve adult beverages.

Me and my family had a great time at the movies. The facilities were clean and very friendly. Get out people and enjoy a movie, your family will love it and be very appreciative you took them to a movie.

Had to ask for the lights to be turned off despite this it was a very nice atmosphere and experience, some seat rows are closed to allow social distance and mask are required!

Recently renovated nice theater there is an arcade nice snack bar and selection of food and drinks. Plenty of parking and easy access just off of the interstate for Bruce B Downs in new Tampa

Concession stand worker refused to follow rules to serve a list guests and then became confrontational with me. She then began talking bad about me to another customer. Not how an a list person should be treated. When I asked for an apology the manager said he didn't want to upset her any further.

We always enjoy a movie here. We have Movie Cards and are Stubs Club members, so we generally feel good about the price. Staff is always friendly. Popcorn is good. Fun decor.

I had never been here before and I only live 12 mins away! Very nice theatre, the deco is classic old school which is cool. The movie was 4 mins late but I won't knock em for it. Will go back again soon!

Horrible crowded ticket sales right inside the front entrance way. The entrance doors have signs above for cash line, a movie club line, credit or giftbcard redemption line, inline sale ticket pick up, but when you enter it just dumps you in front of a desk and a crowd of people who have no idea where to go. 25 mins just to get a ticket Concession stand had one cashier for non"member" sales who just walked away to fill cup cover dispenser. Almost 20 mins wait for an empty cup which once you buy you have to wait to fill it in an other line. Cold nacho cheese and cold popcorn. Worst movie theater experience Ive ever had. I'll Stick to my local theater from now on.

I am giving it a 3 because the theatre is dated, has a foul smell and the chairs were creaking. I was a nice theatre but it is beginning to look run and feel run down.

I love this movie theater, never too crowded, friendly service. Clean bathrooms. Don't miss Tuesdays discount tickets. I just wish you didn't have to pawn your jewelry to buy a large popcorn

AMC acquired this theaters not long ago. The business needs a complete remodeling. There were 2 security guards working on a friday night, and they were necessary to deal with the young/teenage crowd. Compared to AMC at veterans and AMC at woodlands, this one is far behind.

Good theatre, just the horribly over-priced concessions that make the movie seem cheap by comparison. Eat somewhere else and enjoy the movie a la carte'

A lot of improvements and a really nice theater experience. Would love for them to expand and add an imax theater screen. It would have gotten five stars but I don't like their "premiere plus" lines. I'm regular member and you get skipped a lot when there are folks in the premiere line, whether to get tickets or snacks.

The only thing that I dont like of this Cinema is that you cannot choose the seats when you buy the tickets.

Saw Black Panther here, theater was pretty clean and customer service was good. Vastly overpriced concession items!

Movie was great however getting tickets was a bit chaotic and bathrooms were not clean. I've been coming here for 12 years and was quite disappointed to see someone in charge stopped caring. If things don't get better, I could see this place closing; sadly.

Nothing negative to say, but nothing great either. It was a typical movie theater! The floors were sticky and the seats didnt recline, but, the staff was pleasant and the theater our movie was in was free of debris.

This theater is super well priced and clean! The literal only down side is they still do the stadium seating as opposed to recliners. This is my number one theatre I just wish they would have the stretch recliners