Amscot - The Money Superstore, Altamonte Springs FL

It's in an ideal location across the street from Best Buy. During the holidays or even a special day you can Western Union to send or receive cash. Then walk to Best Buy with little to no effort for a great gift for your loved one or find an ideal home appliance. Do not forget you may ask for a small loan you can pay back within a week & have your paycheck cashed if you don't have direct deposit to your local bank.

Proffessionan
Staff really great
I would refer any
One to choose
This service
I've been using
There service monthly for over
A year now I will
Never stop going
There
Great job well done
To all who work
There!

Amscot used to be the go to place for payday loans for unexpected bills. Recently they need to be paid back within a week of the loan. The problem is a week isn't enough to get paid for overtime, extra work. So we needed to find another place to borrow from that will not need to be paid back immediately and causing us to pay double interest for 2 loans. I recently found another company that will allow a loan to be paid back in a month, also offering installments if it was needed. This all is an expensive option for emergencies but keeping a loan for more than a week makes more financial sense. We will not be returning to AMSCOT.

If I could place 0 stars I will, the worst service ever I received, tried to send money thru Western Union and Amscot said they don't want to send the money, I feel a big discrimination from this company.

Went in for a money order 3 associates and the one who appears the be new is the only one working. Waited 7 mins while she assisted 1 customer before I left

Worst Amscot ever. I went to this Amscot to notarize a document in Spanish and they never understood how to help me, even she speak Spanish.

I use this location regularly and have nothing but wonderful things about the customer service. I think they do a great job

Keishla was a life saver. Didn’t know you could ask for a payment plan to pay back a cash advance in smaller amounts once a year.

This branch was great. I called early morning with questions and the manager answered promptly and accurately. Once I came in to do my transaction I didn’t get what I was asking for but the manager (TOYA) who was wearing a white shirt and was fun sized with a energetic great soul tried her very best to accommodate me with amazing customer service skills. Good job I definitely left with a smile. The location was organize and clean and the staff well managed and trained.

Teang the supervisor ALWAYS have an attitude with me & my husband every Sunday when we come ask for $20.00 in quarter's. She know we come every Sunday, yet try & charge us a DIFFERENT price every time.

Today, she walked off in the middle of a transaction BEFORE i could ask for the change, SHE KNEW I WAS GOING TO ASK! I DO IT EVERY SUNDAY. SHE THEN CAME BACK & SLAMMED THE QUARTERS DOWN AND WALKED AWAY AGAIN. MY HUSBAND YELLED "THANK YOU" THREW THE GLASS.

I called and asked for corporate number & she wanted to handle it, I told her NO! That I was sick of her attitude and I'm making a formal complaint. I'm sick of her bad customer service!

I never seen so much rude and unprofessional from a women or from a manager in my life. I will never go back there as long as she is there. If I knew her name I would say it. She is Hispanic dark skin white shirt with no soul. She should not be the manager. You lost a great customer! She should be fire. If this continues more loyal customer will walk out

100% worst customer service I have ever seen and witness. The women has no class and zero credibility into knowing what she is doing! I repeat Horrible customer service! No people skills what’s so ever! Your parents obviously didn’t teach you any better! Never coming back here again!

I am never and i mean ever going back to this amscot ever again. The manager of the store was unprofessional, racist, un civil, low class person for a human! I was suppose to get cash like anyone else from my parents hometown in monteria colombia that was sent by my aunt for my birthday money (which is coming up) and the women started integrating me, cross examine me asking me if this was DRUG MONEY? Are you serious? I explain to her its my BIRTHDAY MONEY.i even had proof my aunt was sending it to me (who is not a drug lord) i showed all the documents and i even spoke to western union and they talk to her on the phone and explain there shouldn't be a problem. But she was too pride and un civil to see that, Thanks again! I hope she reads this you know who u are, i had witness and security camera to witness all this and people wh care reading this please stay away from this amscot if anything i will only go back when she is fired! Because she does not deserve to be in a position like that! Questioning like i am some kind of THUG! I hope this message humbles her because i will let everyone know not to come to a place where a women is so rude to a customer.thats bad for business honey. Clearly she is not street or book smart so in other words since she is bad for business forgive my language but she is stupid.beyond stupid! The customers that where there were on my side.and couldn't believe what they were seeing! Thank you!

I went in to get a paper faxed and it took them 15-20 minutes just to help. I understand it gets busy but they need to keep track of who came in first. I would reccomend not coming in anywhere from 6-8pm they are always super busy.

Bad bad customer service bad attitude very rude the manager not employment control.management incomplete