Applebee's Grill + Bar, Lakeland FL

The service was great. It was super clean. The waitress was on point and was super nice. Ill definitely go back again. The nachos were so good.

Fantastic dining experience. Met Joe and John on our most recent visit. The place was busy.

The 5 stars are due the great service received by awesome waitress Samantha. She treats us like we are V. I. P.
I also like how she was not selfless with us not only engahing with her but also the busy boy or gentleman by the name of Carlos. If there is an inservice for waitress and customer service, Samantha should be apart of the team leading it. We appreciate Samantha service so much that we only want to go when she is there and when she is available. Shes not overbearing and provides just the correct amount of attention. Samantha thank you graciously for your awesome service and hard work. We are looking forward to your elevation even though we will miss you serving us.

Had a wonderful time last night Ed was working the bar area, he is well versed and very knowlegeable in job

Great place. Great service and great food! Thank Applebee’s. Thank you for honoring our Vets

Heather and Johnny are amazing. If you are at any surrounding hotel and don’t stop here, then you are missing out. It’s ok to be fancy like here! I recommend them highly

Great food, quick service. Can't say enough about Jesse she was the most attentive friendly server we've ever had.

Good food fair prices and service is always good. Didnt recognize anyone this last visit but just as good as b4.

I ordered dinner for my family and recieved very good service on the phone. Curb side service was slow which sometimes happens. The problem came when we got home. There was missing food and other items. When I called to complain about the missing food Tianna answered the phone as soon as I said I had a compliant and there is hair in the food, she immediately put the phone on hold while I was still talking to her. The manager Frank, came to the phone and I'm telling you he was loud and sounded off beat. I didn't know what he was saying at first. He was talking over me while I was talking. I finally got a chance to tell him what happened with the food. No I'm sorry for the inconvenience was spoken at all. When we went back to get the rest of our food the kid that helped us was pleasant. I believe his name was Noel. He definitely made up for the poor customer service we received.

Steak was overdone and dry. Waiter not personable at all. Did job though, but no speaking to us but to other tables. Had to flag down a waitress about steak, because waitress never came to our table to check.

Service was very slow, watched 5 different families leave due to no service once seated and not getting seated.

Half prices apps after 10 cant be beat really liked the vets decorations inside, really supporting us

The service was bad. The lady couldn't even get our drinks right. We were waiting for ever it seemed like just to get our drinks and our to go boxes after we had ate.

The service was great. My steak was tough and really didn't have any flavor. My husband's ribs were delicious. And the mashed potatoes didn't seem to have any flavor. The dessert was great. The grilled shrimp was done perfectly and had great flavor.

Pretty good service! Took forever to get our drinks orders but it was very busy so that’s okay.