Aqua Living Factory Outlets, Pensacola FL

Great experience, very friendly and knowledgeable. No pushy sales tactics and helps you find the perfect tub for your needs.

Charlie and Bambino are awesome! Getting the exact hot tub I want and there was no sales pressure while buying!

Great prices and service! Had a lot of product in the showroom which gave us an idea of exactly what we wanted to buy. Very knowledgeable and bonus - got to play with Bambino (dog) while making the purchase. Would recommend to others.

Charlie was very informative and helpful with us. His knowledgeable about his products. Bambino, his dog, entertained us while we shopped. Prices were very reasonable. Definitely recommend if you are looking for Hot tub.

Charlie and Bambino was wonderful. The entire experience was very fun and professional. We bought a three seater and looking forward to getting it set up

Amazing experience purchasing a hot tub. Charlie and Bambino were a pleasure to deal with. If you want a great deal, head to Aqua Living.

Walked in and was greeted by Bambino the Great! I mean just look at that face. I’m pretty sure he sold us a new spa. Charlie was extremely helpful and friendly. We cannot wait to receive our spa and start to enjoy it. Thank you Charlie and Bambino!
The Holland

Worst business ever. Search all locations and LPI on BBB. We Ordered a swim spa with a free $3000 roll off cover. The cover is not waterproof and soaks up water then the rain water pushes tub water out of the tub. The cover becomes so soaked it wouldn’t roll off the tub. The company claims they ordered me a replacement regular cover however that was 2 months ago! They owe us money back and a standard cover.

Lies on lies is all we can get from them. Litigation is now our only hope

They delivered a standard cover however it is still not the value we purchased. Avoid this business and read the bbb reviews about them. All locations and the owner company LPI. I want the $3,000 that I was promised was a free upgrade. The other part of this story is about the depth of the tub. Be very careful getting a swim spa that isn’t deep enough for swimming. After the holidays I will resume my now legal pursuit since they refuse to accept responsibility.

Wow I was looking for a hottub and went to Aqau living store’s Pensacola Charlie and bambino his dog lol helped me with my needs and might I say the lowest COST with the best Quality. My aches can’t not wait to get home and sit in my new hottub thank you Charlie for making my dreams

Great customer service! Charlie Walters was so friendly and very knowledgeable to help us decide on the best spa for me and my husband! We were impressed on how we were kept informed through an email from start to finish of the building of “Our Spa”! We are so excited because our spa is to be delivered to us today!

Charlie helped with all my needs he and Bambino his dog was great. Go see him for all your hotub needs. He will make the process easy and save you thousands

We had such a great buying experience here! The selection, price, and quality were exactly what we were looking for in a hot tub. Charlie was knowledgeable and made everything easy, it felt like buying from a good friend. No one else in town came close to their prices, go see Charlie and Bambino!

If I could give no stars I would! They did not tell me payments were non refundable or that they charged a 25% restocking fee! I had not even signed the loan papers and called to cancel order because of a broken hand they wanted to charge me a restocking fee, a restocking fee for what.

Best prices and customer service in Pensacola FL. Charlie was very knowledgeable and made sure we got a great deal!

Charlie was awesome he even opened on sunday late to help my needs. I would recommend charlie for all your hottub needs