Aquanox Spa Trump International, Sunny Isles Beach FL

Worst experience. And reflexology massage I’ve ever received the person used gloves I’ve never received any type of massage or reflexology with latex gloves. I was reprimanded by the personnel. For being a few mins late. Honestly I would never go back to them.

Had a wonderful experience. Got a prenatal massage from Ana. She was very personable and amazing at what she does. I was also educated on how to properly stretch which was appreciated. 10/10

Very nice spa, highly recommend when you stay at Trump International Hotel. Bianca was super friendly and provided great customer service

I took my mother here for her birthday and we had a terrible experience. I booked 4 appointments and when I arrived they didn't have reservations for any of them. They told me that I accidentally booked them at the Trump spa in Doral, but when I called the phone number from my phone call log history, the phone on the front desk started ringing! They told me that I should have gotten an email confirmation which I never received. I told them they put ahold on my credit card for all the treatments which was proof I booked them. After arguing with the very rude manager at the front desk, I was finally able to get my mother a treatment. I paid for the treatment and waited for her while the rest of us were enjoying the pool. They attempted to charge us for pool passes but after the inconvenience I told her it should be free since none of us were gonna get the treatments we originally scheduled. After my mother's treatment, I found out I wasn't charged the Miami spa month rate but the regular rate. At that point I was too tired of arguing and left. The very rude manager walked into the area around the elevator while I was waiting to leave and continue to argue. I would never recommend going here. In addition to the terrible service the spot is not very high end at all especially for a 5 star hotel.