ARCpoint Labs of Tampa

Did not accept Insurance

Self pay only.

The staff was really awesome and nice.

To all the best of 2023

Such an amazing customer service, i have no words to describe how much I appreciate the help provided to me today. Even after hours Thank you

Fantastic experience! Was going to get gouged by a downtown hospital urgent care center for a simple Rapid Antigen test, and found ARCpoint. Courteous, quand quick, and great price. If you need the test for travel, go to them.

Very bad experience. Every day bathroom complaint and they say come tomorrow come tomorrow come tomorrow. Wasting peoples time nobody working responsibility there Omg tired

Do NOT go here for covid testing. Extremely rude owner. Bought 2 rapid Covid tests for travel purposes for $80 each. We never received the emails with our results and the physical copy we asked for was not valid due to her writing the wrong year (2021 instead of 2022). Was not able to go on our cruise due to this. When calling asking for a refund I was told the emails were sent when neither of us got them, then hung up on rudely.

Horrible experience and a waste of money, I want my refund!

Very friendly and pleasant. I was in an out in less than five minutes. These folks are great!

Gave me a comprehensive explanation of what the test would do and what it would cost and time in which I could expect results. Got me in as a walk in and did what they said they could do. Cost is expensive but they are timely and transparent.

A very bad experience with the semora who works in the place. He treats me very badly for the simple fact of not speaking English. He made me of the place. Everyone who can not go to the place that avoids it at least today. It is a rude.made me feel really bad.

Extremely professional laboratory staff. Quick check-in and results were prompt. Thank you.

Friendly and competent staff. Painless execution by Dakota and swift results for Covid testing.

The most rude, unwelcoming, and unfriendly receptionist I’ve ever spoken with ever in my whole life happens to work here! I was so upset that I am writing this review for the owner of the facility to know and maybe rethink as to why they hired this receptionist named Jennifer. I called today to inquire about seeking for an appointment for our DNA testing. I asked her what was the process and she replied with a rude tone if voice as if me asking that question make me sound stupid. I also asked her if there are extra things we need to know or do as their covid protocol and with a very cold tone of voice, she just answered, “just wear mask”. There are no pleasantries, no politeness, and no sense of professionalism at all! I really hope that she gave me the correct information about not needing an appointment and that we can walk-in anytime between 12 pm to 3 pm. If you can read this, Jennifer, maybe you should rethink your line of work as you are certainly not fit to represent this company. Try to be nice, your attitude will not take you anywhere.

I had the pleasure of meeting Gina this morning. It seemed that she was manning the lab on her own, but still managed to politely greet everyone and make sure we were attended to in a timely manner. She also politely but firmly made sure that everyone complied with covid protocols. I was so impressed that I even commented to her that she deserved a raise. The prices were a bit higher than other labs, but it was worth it for the positive experience of dealing with Gina.

The receptionist was rude and inhuman way of talking to someone who was requesting info for the sake of family emergency. Nobody wants to waste your time unless it’s an emergency on their side and if you can’t help there is a nice way to convey too. Learn to be kind.

Went today with an urgent need as covid test rules had changed just before my sons flight. We had zero time to get this done, but yet somehow they did. They rushed, they hurried, they did their best to truly help us and succeeded.thank you.

The worse place to go to. I scheduled an appointment online. I drove all the way from Lakeland to Tampa.got there on time. The lady there asked for my ID and told me how much she's gonna charge me which is a little bet over $200 and said they don't take insurance. Then said oh craaap the guy already picked up the samples and asked me to come the next day. I went somewhere else I did it for $50 with insurance.

Location was clean, staff was knowledgeable, and experience was painless. Keep up the good work, ladies!

Staff were very friendly.coached me through the Covid swab because I was being a huge baby! Left with a smile.

Excellent service, very professional. Would recommend to anyone looking for their services. Great with kids

Great customer service very helpful every step of the way would recommend to anyone that needs these services 5 stars all around just wanted to say thank you again