Aspire Health Partners, Orlando FL

Referred through Truehealth for adult outpatient therapy. Quiet and clean environment. Intake process is respectful, thorough, and informative. Telehealth services are offered. Fantastic sliding fee scale and low-income/underinsured resources/services offered. Lots of options for people looking to manage complex trauma.

Sadly, it’s been a horrible place for years. I was there 15 years ago when it was called Lakeside. As someone who has dealt with mental health issues since I was a kid, go to Central Florida Behavioral. By Sea World. It’s a better environment and the food is A+. I really hope they stop recommending this place and shut it down.

As a British citizen I was in SHOCK when I was thrown into this place while being on holiday. Never have I EVER in my life experienced such hell. Are all American units like this!? God I hope not. The uk psychiatric wards are like the ritz compared to this!? First I was forced to stay in a room with a woman with severe Schizophrenia who was shouting and swearing she wanted to kill me and generally just scaring the living daylights out of me I had a mattress no pillow, cover or douvet and it was DISGUSTING. When awaking after well no sleep we were all forced into one room- men and women and locked out of our rooms completely. There was one tv on for us all to watch. No other sort of entertainment or anything that I could think that would help someone struggling- music/books/art/yoga/mindfulness etc. I was in some sort of prisoners uniform. We were fed burgers for breakfast and lunch that I couldn’t even think about eating. Staff were loud and verbally abusive. I have never been so terrified of anywhere in my life. So many people who shouldn’t have been locked in there mixed with well the clinically insane. I heard constant screams from another floor and was told people were chained to walls up there. Jesus I would rather DIE then ever step foot in there again. I waited what seemed a lifetime to speak to anyone and thank god thank god they realised I really shouldn’t have been there when they eventually discharged me. Having not even been there 24 hours I thank god for getting me out of there. There is no way in HELL this place would allowed to be open in the uk. And god I felt sorry for all those people cooped up In there with nothing but empty walls to stare at. This place is just wrong- so wrong. I feel like suing the place for the trauma it caused i stil have nightmares about it years later.

They take away your cell phones and the those people that work in there are using the patients cell phone this place will be reported to the director of this place they don't care for the patients at all this will be ending as of now

This place is an absolute joke. I broufgt my son here fur an assessment and to receive medication. They do not take appointment they tell you to walk in three days a week but only accept 6 individual people before you wait for hours to be turned away. There are patients taking buses to get here at 3 am with still no guarantee to receive meds. I am sitting in the waiting room right now and have been since 6 am it is now 9 am. There are patients crying and fighting just to still not receive there medicine. I have reported this facility to chanel 9 news. Someone has to do something ASAP

This place needs to be investigated. I will be reaching out to the senator and states attorney general regarding their unethical and inhumane practices. My mom was let out mentally unstable without a phone, ID and her other belongings were not given to her. Thankfully a very kind gentleman took time to call me on her behalf or she would’ve been on the streets. I confirmed that she had them when she came in (confirmed by M) and now nobody can tell us where they are. The case managers or discharge coordinators are clueless and one hand does not know what the next is doing here.

Read the reviews. This is a punitive facility. I feel terribly sorry for people in real need of care who may end up in this "institution". There are few in the staff with any humanity. These must be the newcomers who haven't yet been worn down to a pathetic bureaucratic numbskull paper pusher, or emboldened as a sadistic tyrant. Most of the staff fall into these two categories. The facility itself, well there are no cameras allowed inside, and for good reason. It is a hellscape worse than asylums depicted in the movies.

I haven't had any major issue with this facility in particular. But Florida as a whole is a terrible piece to need need help of anykind. This detox facility seems to have beds more often than not. Most staff are polite and willing to help. I'm omw back there now. Please pray for me. I'm trying to get my life, my hapiness, and my family back.

This place was a nightmare. It looked like a jail with the barbed wire fence on the porch. The staff was mean to the patients. I asked for blankets because I was cold and the staff member said “too bad” your not getting a blanket.

Aspire Health Partners on Mercy Dr, if you need assistance find another facility. They have bunch of idiots working their, especially scheduling department. The doctors are worse can't speak proper English! The staff uneducated. Guess they hire people from off the street! PLEASE DON'T GO THEIR!

Please avoid at all costs, this place doesn't take responsibility for the meds they had out. They will let you suffer and not help at all

Go somewhere else these people will waste your time and will give you the wrong medication or entrap you without an second thought

This facility is a joke. If your going to work for the health field, you should Love what you do an care for the people who you're taking care of because they depend on you for accurate treatment. You took an oath to work ethically an morally for the public.
If you can't be empathetic the medical field is NOT your place!

While I was there, I took notes in crayon of my experience. I was taken there because of a misunderstanding, but they couldn’t let me leave until I saw a doctor. I was taken in Monday night and told a doctor would see me by noon on Tuesday. The doctor never showed up and they kept saying “he’s coming”. I was a relatively “normal” person trapped in a facility with very mentally unwell people, forced to sleep on a mattress on the dirty floor, and treated like a criminal. They strip away all your dignity and leave you a shell of yourselves.

Needs to be inspected by the supporting funds institutions to ensure proper usage of funds

This place is garbage I've been calling for the past two weeks to schedule an appointment everytime I call I'm told to call back no appointments is available I need my medication when will appointments be available

Even if you call literally 5 seconds in after the lines open, they will put you on hold for almost an hour and then hang up on you out of spite.

This place is horrible everyone in this hospital treats the patients very badly treats them as if they were nobody, to make an appointment prepare to wait 5 hours on the phone the never return you calls the just sit do nothing you go in person and tell you to call for for appointment but the wait on the phone is 3 to 5 hour wait I hate this place I only wish the was a better hospital.worse place I ever be in to

I was there a year ago, yes it was horrible. I still remember how the staff yelled at people who could have schizophrenia, and even start physical fights with them. No joke. I was so scared that i asked to sleep away from the most unstable person that was there and they took it as if I was making a big deal out of it. Swear those 3 days where hell in earth and if you think you're doing your loved one a favor by sending them there, promise you're just creating them a PTSD, so don't and search for somewhere else