Aspire Health Partners – Kassab Plaza, Orlando FL

This place has helped me a lot! Yes the staff are ghetto and rude but don’t let that stop you from getting the help that you need. Great services

If you have any choice. Do not go there. My husband was over medicated, fell and ended up in a coma. Almost died and then was released without receiving the treatment and assessment that he was there for.

I recently used this facility's services and I only have positive feedback to share about my overall experience with the care I received. The staff were polite, compassionate, caring, thorough and very attentive consistently throughout each day. Medications, as well as nourishment (I thought the food was fine), were provided on a scheduled basis (which I felt was right on point). I felt comfortable, cared for and safe during my brief stay. I know every individual has their own perspective about this facility. However, for me, should goodness forbid I would need help again in the future (I strive to keep in good health from this point forward), I would not hesitate to choose this facility for inpatient services. Thank you to all of the staff for all that you do, and I appreciate the help and care I received from every single one of you. Your compassionate care is incredible and imperative in an often overlooked part of healthcare. I wish you all the best.

The news needs to put somebody undercover in there! 95% of the people that are at this place are homeless. They have no other place to go otherwise they would be on the streets. They have a roof over their head and three meals a day that are good because they are catered. Other net. It is basically jail. They really push the medication there because I think they're getting a really good cut back. I had a heart issue and didn't want to take blood pressure medicine and they got upset with me. They give you blood pressure tests basically about every 3 hours. Doesn't matter whether you're sleeping or not. They will wake you up. Please don't send anybody you know to that place. It is not for rehabilitation. There is no counseling there. One thing I have to be honest with, there are a few people that aren't just punching a clock and are very devout unhelping people get through their troubles. Administration at the desk. No comment. It is not worth my time. I was in on a detox which I was already clean for alcohol and have never been around good people that have been addicted to the stuff that's out there now. They have a shot called vivitrol that the state will pay for. I have no clue why they do not promote that. I had my first shot and I can't get intoxicated but my medicine's for my heart still work. Please don't let anybody stay there. 99% of the people that I have met are good and the only reason is because they have food and shelter and clothing. We are not numbers, I'm established with my own business and was shocked at the treatment at that facility. When it was visiting for groups we were told to put on a false bravado and keep your mouth shut. I honestly thought I was going to get counseling but that is a depot to push medicine and to make money off the government. I had my own insurance but they would rather have government because it was guaranteed to pay. If you think you're doing a family member good by going to this place, go with them and see reality.
You'll be calling the news ASAP!

Literally survived on fruit and juice bc this place only knows how to print an allergy sticker- they did not follow allergy needs and kept giving me meals I couldn't eat. It's so loud, you cannot go anywhere for some peace and quiet. The only sunshine you get is in a chained in slab of concrete. I would rather spend time in jail than in here.

If you have ANY concerns about contacting a loved one in the facility look towards another place. You won’t find any help here. Find someplace where communication is decent.

I was not a patient. I am a patients family member. The communication in this place is down right appalling. For 5 days straight I’ve simply been trying to reach a loved one and just let her know the family is thinking about her.

For 5 days straight. Two times a day once you get transferred to the nurse station the phone would simply ring and ring. After already being disgusted with this lack of communication I asked to be transferred to the person in charge of that area of the facility it yet again rang till I was met with a full mailbox.

I work at a hospital and normally there is some kind of setup where YOU HAVE TO ANSWER after a certain amount of rings. If they can’t answer a phone are they even capable of taking care of our loved ones? I have no confidence in this place.
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Absolutely not a place to receive help. In fact, you're more likely to want to hurt yourself or others after being in this place. This place does not exist to help anyone. Just as much of a joke as the whole illegal Baker Act system.

This place is horrible! My son was sent there by the court on a Friday and was out by Wednesday. Not sure when the psychiatrist saw, because they don’t even make you part of your love one recuperating process. It seems that they gave him his medicine on Monday, didn’t monitor him to make sure that it was the right medicine for him, even when I informed nurse Cierra that the same medicine they sent him out with didn’t work for him.

This place needs to be shut down. The level of care to our mental health loves one is null.

It doesn’t deserve any start at all!

The authorities, judges and police, should look into this pity full place.