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Atlantic Group USA Long Distance and Out of State Movers, North Miami FL

Address 1947 NE 149th St, North Miami, FL, United States
Phone +1 954-601-4489
Hours
Monday10:00am-6:00pm
Tuesday10:00am-6:00pm
Wednesday10:00am-6:00pm
Thursday10:00am-6:00pm
Friday10:00am-6:00pm
Website atlanticmove.com
Categories Moving and Storage Service, Mover
Rating 4.3 16 reviews
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Atlantic Group USA Long Distance and Out of State Movers reviews

16
Sort by: date highest rated lowest rated most helpful
vanessa
January 03, 2024 10:59 pm

Professional and great workers. The team made sure to take care of my valuables putting my mind at ease during the moving process. If you know moving is not the easiest that’s why I called Atlantic group to help me move.

Eddie
December 11, 2023 12:42 pm

This company it's a scam they Double charge, And they You're stealing from your personal belongings

Corin
November 28, 2023 11:34 am

We used this company for our move and paid for full service packing. Several expensive glass items were broken during the move. There were also several pieces of furniture that were damaged and chipped (bed frames, bookshelves, armoire legs, chests, storage containers).

Moving manager, Nick, stated the job by arguing with my wife and being very rude regarding navigating through our neighborhood. She asked him politely to change his tone and he got even more hostile. He kept insisting he needed to get a semi / 18 wheel truck on the street, which we confirmed he could do. After all the hassle, he showed up with a manageable 20' truck.

Nick held our items hostage and demanded more money for 2 additional stairs. The movers (contractors) were more than happy to do the job with a few additional stairs because we had wide open doors and hallways for easy access. Given I am disabled and pregnant, I was not in a position to move these heavy items myself. But Nick refused and was threatening to leave the items in the yard. After several rounds of arguing, we referred to the contract. The contract said $75 for additional 14 stairs, yet he was trying to charge $250 for 2 stairs. We said we'd talk to customer support, and he said "I am customer support, sales, management. I am everything and what I say goes. I own this company. "

Nick refused to assemble items that he claims were not disassembled during the packing phase (he was not a part of that process). This was a complete lie and confirmed by the movers that actually packed our house while we supervised. He was just being lazy. He lied like this in several instances to avoid doing any actual work, which meant we had to continue to call the movers that packed our house to set things straight.

The only time this job ran smoothly is when the manager left randomly in the middle of the move for a few hours. The contractors were kind and helpful and hardworking. They also willingly shared how unprofessional and lazy Nick was.

With full service packing, we expected boxes to be properly labeled, at least by location in the house. A majority of the boxes were either not labeled or mislabeled, requiring us to re-move several boxes on our own after delivery. The mover manager just left most things he touched on the main level without asking or looking at the items so that he didn't have to use stairs.

Lastly, Nick refused to discard any tv / electronics boxes, tape, bubble wrap, and moving blankets. He claimed that I own these items and it's not his job to get rid of them. I've never encountered a moving company or any service company that doesn't dispose of the materials that they used to complete the job.

When paying over $13k for a move, we certainly expected more attention to detail and care for our personal belongings. We will not be using this service again and will be demanding compensation for all of our damaged property.

C S
November 19, 2023 7:26 am

STAY AWAY, this company is absolutely horrible, like a wrecking crew damaging all your stuff - and they're expensive. They play games to avoid having to compensate for the massive damage they cause. The worst customer service ever, they literally attack you when they did wrong. It can takes months or even years and they still won't pay hardly anything.

Allison
October 24, 2023 12:52 am

Impressive Organization. The movers were well-coordinated, and the storage facility was organized, making it easy to access our items when needed.

Robert
October 07, 2023 12:09 am

A big shoutout to this moving and storage company for a job well done. The team was punctual, and they handled my move with utmost care. Their storage facility exceeded my expectations in terms of cleanliness and security.

Ozell
October 06, 2023 10:08 pm

I had a last-minute move and the staff was really kind and flexible. They went above and above to guarantee that my belongings were transported to my new house on time and in a secure manner.

Liza
October 04, 2023 7:11 pm

I highly recommend this moving and storage service. The team was punctual, courteous, and handled my move with precision. The storage facility was well-maintained, and I felt confident that my items were safe and secure.

Kadil
October 02, 2023 9:45 pm

This moving and storage company enough for making my move stress-free. The team was exceptional, and the storage facility is top-notch. I would recommend them to anyone in need of moving and storage services.

Miranda
October 02, 2023 12:59 am

Exceptional service from start to finish. The movers were efficient and took great care of my fragile items. The storage facility is top-notch, with climate control to protect my belongings. I will definitely use this company again in the future.

Avery
October 01, 2023 4:02 pm

I am extremely satisfied with the moving and storage service I received. The team was quick and careful, and my belongings were stored in a clean and secure facility. I would recommend them without hesitation.

Emil
September 30, 2023 7:32 am

I heartily endorse this moving and storage company. The guys handled my move carefully and with punctuality. The storage facility was well-maintained, and I had no doubts about the security of my belongings.

Mariam
September 29, 2023 1:28 pm

I had a fantastic experience with this moving and storage service. The team was friendly and professional, and they took great care of my belongings. The storage facility is well-maintained, and I feel confident leaving my items there.

Melvin
September 29, 2023 11:27 am

I'm quite happy with the relocation and storage services I got. My items were kept in a spotless and safe location, and the team worked quickly and carefully. Without a doubt, I would suggest them.

Kaede
September 29, 2023 2:06 am

I am extremely happy with the moving and storage service I received. The team was reliable and efficient, and my items were stored safely. Their competitive pricing was an added bonus.

Mayla
September 26, 2023 3:36 am

Outstanding service. The movers were friendly and efficient, and my items were delivered to the storage facility without a scratch. The facility itself is well-maintained and easily accessible.

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