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AT&T Store, Homestead FL

Address 20 S Krome Ave Unit 20, Homestead, FL
Phone (786) 404-3474
Hours
Monday10:00am-8:00pm
Tuesday10:00am-8:00pm
Wednesday10:00am-8:00pm
Thursday10:00am-8:00pm
Friday10:00am-8:00pm
Saturday10:00am-8:00pm
Sunday11:00am-5:00pm
Website www.att.com/stores/florida/homestead/162018
Categories Cell Phone Store, Cell Phone Accessory Store, Telecommunications Service Provider
Rating 4.7 14 reviews
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AT&T Store reviews

14
Sort by: date highest rated lowest rated most helpful
Juan
January 22, 2024 5:15 pm

Thank you for your good service and kindness to Daniela who is always with a smile on her face. Thank you Daniela Att, she has earned my trust thanks to you, this is my favorite store

Anthony
December 23, 2023 2:59 pm

Zhane, at the At&t store on 20 South Krome Avenue is 100% the absolute best representative that has EVER helped me in any At&t store. I usually don't come into this branch but will literally travel the extra distance from this point forward, JUST to have the privilege of this young gentleman work with me on my account or any issues that I may ever have with it. He went the extra mile of helping me recover my main and primary account that I had previously been locked out of for months WITHOUT ME EVEN ASKING HIM TOO! OK, please keep in mind d that I had been trying for months prior to this to NO avail! He did not only help me get into and rescue my account, but he helped me get it onto a new and upgraded phone, he helped me secure it and he did it ALL BECAUSE IT WAS THE NICE AND RIGHT THING TO DO.and just because he noticed and knew how. This dude is freaking AMAZING and I would honestly recommend ANYONE come see him at this branch if you need someone who cares to help you work on you At&t account. I do not leaves review, we'll, ever. Yet, this guys earned every single word. I put that on everything. Real talk. Zhane. Amazing. Thanks again man! You are the MAN!

felix
July 27, 2023 12:01 am

If I could give less than one star, the person who helped me would do it, he didn't know anything.

Yelipza
March 10, 2023 6:12 am

JP and his staff are amazing! I went in to switch from Verizon to AT&T and he made the process a breeze I was looking for a good price and he explained all of my options in details. I got the best deal and phone all thanks to him! His customer service and communication skills were excellent (unlike many places here in Miami)
Highly recommend!

Minime
January 27, 2023 3:04 am

Very quick& fast they sit there and help you ready to assist you with whatever you need everytime i visit either store

keitha
December 10, 2022 1:56 am

Great customer service, excellent communication. Zhane made sure I understood everything and was very patient. Would definitely recommend.

daimaris
December 09, 2022 10:59 pm

Excellent attention from Stephany Gonzalez, she described the company's service and the benefits of my plan. Thanks a lot

Rahyza
December 04, 2022 12:21 pm

Thanks to stephany John Paul and melina for the excellent service provided 100% recommended

White
November 28, 2022 2:19 pm

The entire staff was exciting to work with. It's great people like JP and Demetri who make staying with ATT an easy decision
-Walter Jenkins III

Vicky
November 27, 2022 7:45 pm

JP really helped us in our needs to upgrade our phones.
He went beyond in accommodating our needs.
Great Job

Ernesto
November 07, 2022 1:35 pm

Andy is very professional and friendly. He is one of the people who makes a difference in a company.

Rebeca
October 23, 2022 7:41 am

Customer service was very virtuous. Helpful and resolved my issues completely. Went above and beyond with their help. I really loved both employees help in resolving my phone problem. Technical service was very helpful in resolving the problem as well. AT&T will be recommended by me, a loyal customer. Thank you so much.

allybates21392
October 16, 2022 8:49 pm

Reyann was a huge help. She explained everything thoroughly and made sure I understood everything and was very knowledgeable.

Duviss
October 05, 2022 5:44 am

Denmetrius was the most amazing costumer service representative at the Att store, he was so kind, social and helpful gentleman. He take his time to sept up my new cell phone and explain everything very professional.

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