AT&T Store, Miami Springs FL

Did not receive accurate information in the beginning from the associates and the manager. It was critical information I needed to make an informed decision as a customer. The lack of customer service is apparent from management and employees. The only associate that did showed care I believe his name was Sam, but everyone else needs to take care of clients better. I will not visit this store for any of my AT&T needs, I will be taking my business to another store.

Excellent attention from the work team. I visited the store because I needed help with my plan and both the manager and the employee Samuel gave me excellent service, they helped me save money on my account and even I bought them a phone, which was not the intention of my visit. I am very satisfied and happy with the attention they gave me in the store, I will recommend it to everyone I can and of course I will return whenever I need the service.

Steve and I believe Samuel were great and went out of their way to help! This is a great store

Excellent team, very kind and professional. I recommend everyone visit this store if they want to experience a professional customer service.

They had the phone that I wanted! All of the employees were very nice including the Manager!

They didn't recover my old number to my new account, it was my main reason to visit the store, never asked me for my PIN preference they added at their will and never provided it so I had to call back to have it and the account number as well, I had to say my social sec number, he didn't allowed me to have the iPad to type it by myself. I never received the discount for autopay requested which is published in at&t website for my plan.

Its 10: 10 And nobody is opem The Store. In The door say opem at 10am And have a lot Costumer outside. If you can't give a great Service on time, dont put this in The door or something like that.