Auto Rescue Inc, Fort Pierce FL

This place has been THE Worst I’ve ever had to encounter! They are rude, they treat you like trash! No remorse the fact you got into a car ACCIDENT! And no sympathy of knowing how hard it is the trauma the financial situation! They only care to take your car and make money! I asked the lady to help fax after being nasty on the phone on how to fax a release form after I got out of the hospital she said go figure it out! And the more your car is in here the more you have to pay! Even charged me for 2 new years holidays which you have no control over they were even open the day of accident so that my husband can pick up while I was under care they said no! Gonna have to wait till Tuesday and this happened Sunday on last day of the year! Still open they said no! Was 5 minutes away from their location! Bet they were still towing cars that day with the excuse being closed after and giving people grief! Same excuse oh you’re gonna have to wait just to make more money! Unprofessional on the phone like it’s your fault it’s AN ACCIDENT PEOPLE! Had I not gone to the hospital I’d never call these disgusting and gross company! Let it happen to them or loved ones God forbid maybe then… they know what if feels like! Have some compassion! Life is full of surprises and karma? ! Is real ZERO REVIEW IF I COULD!

Called the office, the lady was very nice, professional and helpful. She gave me the time wait until the truck arrived and the price. Then, Joe the driver called me before getting to my place, it was on time and very skilled to have my Land Rover on the flat bed. I’m very happy with the service and I will used it again.

It won’t let me give less than one star but whoever the driver was assigned to my vehicle was beyond unprofessional! This company was subcontracted by Nissan to tow my vehicle because my key fob wouldn’t work. I personally spoke with the driver of the tow truck who was less than 5 miles from my vehicle. I had just been released from the hospital and the driver knew it was an unattended tow but after hanging up with me totally blew me and Nissan off, leaving my vehicle stranded. Then refused to answer my calls or calls from Nissan as to why. Nissan contacted another company and my vehicle was towed with no problem. Driver actually told Nissan he couldn’t find my vehicle. LOL

I was behind your tow truck all the way from Port St Lucie all through fort Pierce on US1. And you really need to maintain your vehicles. The amount of black smoke that came out of that truck the whole entire way could not be good for the environment It really sucks to breathe it in when you're in a vehicle behind it.

This place needs to shut down. The worst service anyone can have is at this place Auto Rescue INC. Please stay away from them so you don’t have to go thru what me and my friends experience today 2/3/2023. Bill the person who make us pay cash before we could take our cars was horrible and with the worst attitude anyone can have. Bill was demanding for us to wait outside and treating us not like customers but like trash. This experience was horrible with Bill attitude, aggression, and discrimination against me and my friends. This place charged us for 2 hours $380 and my other friend $390 which is unacceptable and they took only cash. I know why you are charging only cash you trying not to pay taxes. Bill I hope you are not the owner because you will hear this complaint in every website I can go to and authorities. Bill like you said to me today “ I give you 5 seconds to get out of here or I will call the police”. Only because I wanted to take my car and your horrible attitude towards us like we were trash was unacceptable. Bill you don’t know what customer service is about and if you are the owner I hope your business gets shut down SOON. This place charged us $380 for 2 hours towed only 5 miles away. This place is a RIPPED OFF to the public. I hope other people can see this review and they never try to use AUTO RESCUE INC and this place gets shut down immediately.they charge you the most ridiculous fees. I will report this trash of business to the fair business bureau, local office consumer protection and the federal Trade Commission. YOU MUST GO OUT OF BUSINESS ASAP. THIS PLACE IS A TREAT TO THE COMMUNITY

The absolutlry worste tow company i have ever dealt with. 600$ for a tow no more than a few miles and had to pay in cash! So i had fo go to my bank first. He spoke and dealt with my son in a horrible manner. Treating us like we were burdening him AFTER giving him the money! The absolutely worste experience. The place is a dump.

At the scene of the accident the truck driver was very considerate and polite and helped me out when no one else would. When I had to retrieve my vehicle it was a bit of a different story they were two men there appeared that they were bickering back and forth and part of that tension seem to run into the customer service.

Very Professional and on time! We had a great experience with this company with having our car towed to the dealer for service. There driver was such a really nice person and made us feel so much better!
We need more people in this world that actually truly love what they do, so Thank you again for making our day a lot Brighter!
Jacque’ & Auto Rescue