Automotive Towing & HDR Auto, Tampa FL

They are robbing people blind 330.00 to get your car back on the weekend these predators are relentless karma will win in the end it always does an they don’t want to give u change back either smh they really suck if I could give a zero I would gladly!

This place is a scam. My car was towed from my apartment complex (with a resident sticker) at 9: 44 pm. I picked it up at 10: 59 am and I was charged $70 for the overnight fee even though my car hadn't spent 24 hours there. When I asked why, the employee told me that after 6 hours they consider a day. I guess instead of a full day being 24 hours, to them a full day is only 6 hours. When I called during the night to ask how much I would be charged to pick it up, I was told by a different employee that it would be $253, but when I did pick it up during the morning, an employee told me it was only $215. I also guess they decide to charge you however much they want. And they only accept cash.

My engine caught on fire on 7/22/23. Automotive towed it. I couldn't do anything until Monday. After reading the reviews, I was apprehensive about what I would find when I arrived from out of town to retrieve my belongings. I called, but the number was disconnected. Upon arriving at the business, until I retrieved what I could (plate, etc.) it took less than 45 minutes. We didn't have the right tools with us, but one of the gentlemen in the lot helped us get the plate off my car. They were polite, efficient, and worked quickly with State Farm to ensure all was handled with the least inconvenience to me. Five stars all the way!

Horrible experience they are not helpful at all they only care about how much money they can take out of your pocket. 0/10 company and the people that work there are rude and nobody helps

Jimmy came by and towed my truck today. He did an amazing job. He took his time he did more than he had to. When he was loading it. It had a full load and his tires came off the ground. He’s very professional on time courteous, polite, and very businesslike, don’t hesitate to use them. I see that they might have some bad reviews but I don’t believe it not when it comes to Jimmy he was fast he was on time and he was efficient.

Our insurance company dispatched them for us- waited 4 hrs for a tow truck - like other reviews stated- they go after the cash calls- the guy called us and even stated we were bumped because he had to do pickups for the police- this company is unreliable and has no integrity at all-

Predatory Towing Company in my opinion. A friend of mine had her car towed that was in a gated community because she had an expired tag! She was a guest at an Airbnb and parked overnight on a Friday. The company towed her car in the middle of the night. She thought it was stolen to only find out this company towed her. The customer service is HORRIBLE. I called to ask how to help get the car at 3: 45 pm on Sat and was told they closed at 4pm and we would have to call for an appointment the next day. Which resulted in another overnight charge. Only to find out later after reading the law that they have to meet you to release your car 24hrs a day! We went on Sunday at 4pm to get the car and was told $282 CASH ONLY! They refused a Church Business Credit card. We told them we tired to get it Friday night but their employee told us they were closed. We said we should not be charged for the extra day because by law they were to meet us 24hrs a day. They would not discount the price for the extra storage day! Clerk said talk to owner "I am just the messenger"! My friend tried explaining the law to them and the clerk got upset and said to call the police then. I told my friend to just pay the cash and get the car out and deal with it on Monday. In my opinion this company takes advantage of people, lies about their hours to charge additional storage. I also think by dealing in cash only the are avoiding paying Federal and state taxes! The car they towed belongs to a single mom of a 2 year old, her phone charger and diapers were in the car! Her phone died trying to call and work out a ride to the tow yard and her child had no diapers. She had to borrow a phone to call me and I had to go buy my friend diapers and a phone charger! The clerk was not helpful and they only care about squeezing money from people.