Avid Storage, Destin FL

I was renting here before Move it storage took it over from cube smart. All was well for the year and some change until it was time to move out. During my move out I was throwing away some cardboard boxes and cheap wooden shelves that had broken in my unit. Mr. Jerry had come out of the building to confront me and notify me that there was a "no dumping" policy for the onsite dumpster. When I explained it was not dumping because I was a customer for over a year and had already payed over 5000$-6000$ in rent at the facility he ignored me and told me I could not use the onsite dumpster to throw unwanted items from my unit in the garbage. I guess for a couple thousand dollars it's too much to ask to throw a couple boxes and a cardboard shelving away in the onsite dumpster that paying customers are not allowed to use.

I took my shredded boxes and had to load them into my U-Haul to complete my final military move from exiting service to my final home of record. His gesture came at a time when I was already dealing with a difficult transition after moving alone and packing alone after losing my family along the way while still in the service. Nothing like having to bring garbage in your household goods because one man can't be bothered to sympathize with you.

As a result of this, I will never be using move it storage or any of its affiliates for as long as I live. Your humiliation and lack of compassion for veterans is appalling and I encourage any servicemen or veterans to avoid this business. You get 2 stars because you inherited a genuinely nice property from cube smart and nothing more. With treatment like that I am not surprised you are being rebranded for a 3rd time.

Smooth check in experience and no issues so far. Came over from Extra Space. If they do crazy (unreasonable) stuff with the price, I'll be back here to change this review.

Cody was very helpful and the customer service provided was amazing. Thank you for getting me into a affordable storage unit.

Terrible experience with the manager Dan, wasted half a day and half a tank of gas. Would never store at this facility.

Great, clean facility with attentive staff! Easy to access and just great experience all around.

You don’t get what you pay for, that’s for sure. I pay over $200 a month for a small 1 apartment storage. Employees are rude and do not help you whatsoever. And if you need help or carts it’s “first come first serve” and they only have 2 carts by the doors.

Alisa was so nice to me and her store was immaculate. I enjoy dropping off here because it's always so clean and her customer service is very good. I highly recommend people to rent from her. Integrity Movers, Stephen Greenlee

Clean facility, super friendly staff - Lisa and Sally are great to work with. Would highly recommend.

Wish the elevator stayed open just a little longer I'm a mover and couldn't even get 1 piece of furniture in the elevator without it closing on me

Sally was VERY helpful, friendly. The facilities were exceptionally clean. I felt that my household items would be nice and safe and dry. Keep up the good work get more staff like Sally and thank you all very much

Very nice, new facility. The staff is extremely helpful and they really try to make sure you are satisfied.

Staff is super friendly and helpful. Storage is easily accessible and decently priced. The location is perfect for anyone in the Destin and surrounding area.