Bank of America (with Drive-thru ATM), North Port FL

6 "bankers" and I'm seeing 90 year old customers waiting 30 minutes. They literally walled in all the windows except 1. What's next, a broom closet?

This bank branch is notorious for having one teller working and 10 people in line. Last week I went in there there were seven people in line and no yes I said none, not one, teller behind the counter.

This past week I went in and they blocked off all the Other teller stations except for two to make office space for their new “financial center. “Some simple market research, which would show whether there is a need for a financial center versus a bank teller operation at this location should have been done for this customer demographic.

There are other banks in the area such as Wells and Chase, which offer far better customer service via adequate tellers available without the glitz of all the employees walking around with Apple iPads, when one teller is on duty.

Service is extremely slow, lots of employees standing around talking. Only 2 tellers helping people. 10 people in line. Gotta love it truly pathetic. Also love how they take the older people out of line. When all the younger people gotta go back to work. Great times. Time to change banks

Judith Johnson greeted me very pleasantly when I arrived with the intention of sending a FAX. She was very professional and accomplished the task efficiently. She is, definitely, an asset to this branch of B of A.

Very slow service, takes forever to get anything done in there. Schedule by appointment and you will still have to wait forever.
Do not recommend banking with Bank of America, big company that does not value their customers.

Almost every time I am in their bank they are under staffed and I promise myself I am going to withdraw all of my money and go elsewhere. Trying to get anyone to answer the phone is just as bad. I have a simple question about cashing in EE bonds and no one answers at the North Port branch nor the Pt Charlotte branch. Whatever happened to pride in customer service? Bank of America sure has none.