Bank of America (with Drive-thru ATM), Lakeland FL

Excellent experience with this wonderful and most organized branch. I was served by (Miguel Pacheco), he really working hard I never forget when he assured me moment by moment and that everything will be fine cause my transaction complicated but he solved it

We usually speak to Richard when we are there and he is the only one that we feel comfortable enough to talk to about our problems and concerns and he always resolves it. He is quick accurate and efficient and Richard is the only reason we won't change banks. We love him!

This is the bank I do busiñess with
Average as far as customer service and other financial offers

I have been a loyal BOA customer for over twenty years. I travel for a living and the customer service at this location is the best I have ever received.

After a horrible experience in Pennsylvania last year, I almost closed my accounts. Fortunately, here in Lakeland we have Richard Asmar. A consummate professional, Richard is helpful, knowledgeable and patient.

Miguel Pacheco makes you feel like a valued customer from the moment you walk in the door. His staff is always ready to assist and educate.

I had a appointment and Richard helped me so much with opening the account. Thank you:)