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Bill Costello - State Farm Insurance Agent, Davenport FL

Address 1501 Legends Blvd, Davenport, FL
Phone (407) 390-7275
Hours
Monday8:30am-4:30pm
Tuesday8:30am-4:30pm
Wednesday8:30am-4:30pm
Thursday8:30am-4:30pm
Friday8:30am-4:30pm
Website www.costelloagency.com
Categories Insurance Agency, Auto Insurance Agency, Home Insurance Agency, Life Insurance Agency, Renter's Insurance Agency
Rating 4.8 16 reviews
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Bill Costello - State Farm Insurance Agent reviews

16
Sort by: date highest rated lowest rated most helpful
Dennis
December 07, 2023 9:55 pm

Very prompt service! That's something I don't see a whole lot of these days. Stacy is a pleasure to work with.

Peter
November 05, 2023 9:33 am

I've been a client for years and have never had to beg for an answer to a problem or question. Bill has truly been a good neighbor and good neighbors are a blessing.

Belany
August 02, 2023 1:51 am

Jessika is amazing and extremely helpful. She has been my agent for 5 years now and she is always willing to answer any question and help with anything in my policy. She is great!

Kqra
July 29, 2023 9:43 am

Stacy responded efficiently & quickly to the updates on my insurance policy. I appreciate the great service!

Denise continues to be of tremendous help to me. She responds immediately & efficiently. Thank you for the excellent service.

Denise provided me with excellent customer service! She was understanding, considerate, & very efficient. She answered all of my questions & was able to provide me with the form I needed. It was a pleasure to talk to her. I'm glad I'm with State Farm Insurance.

dayaritzi
July 11, 2023 8:46 pm

They are quick and nice to take your money but when you do need help with claims they don't want to help. Staff is rude when you call in for help but quick to help when you want that add another policy. All they tell you for you to call Claims department. For Claims, you don't even get a specific person. They transfer you from person to person and they never can give a concrete answer. Many time they have said they would call back and they dont. Every time you call in you have to explain everything from the beginning. I've been without my car almost 4 months now, since March 25th. Car is still at repair shop. Worst Experience I e ever had with any insurance company. STAY AWAY!

Elizabeth
July 07, 2023 10:18 am

Happy to report that Amanda Soto is one of the best insurance agents to work with - she is very personable, professional & knowledgeable. Have our car insurance & home owners insurance with State Farm. So far so good!

Diane
May 17, 2023 3:55 pm

Amanda Soto was absolutely amazing with me for all the steps to purchase insurances for my car and house.
I had many questions and called her often, she was always so patient, cheerful and explained everything really clear to me. Very much available. She is the reason I decided on StateFarm vs another. Excellent service!

Brandon
May 14, 2023 9:07 pm

Stacy Cross is an absolute angel and pleasure to work with! Everything that she helped me with had no benefit to her. She listened to understand my request and took quick action to help resolve the issue. From start to finish she had patience with me and I so appreciate her time and assistance. I would wholeheartedly recommend contacting Stacy at Costello Ins for your insurance needs, questions, or concerns.

Annette
March 30, 2023 2:26 pm

Elizabeth Berrios Torres is a professional, patience individual who is quickly to response and resolve any issues you may have. I would definitely recommend families, and friends to this agent.

Tim
March 20, 2023 7:50 am

I recently had the pleasure of purchasing a new policy through Amanda Soto at this agency. Amanda was very prompt and professional in her email responses and also just a really pleasant person to speak with. Also, I saved over 1k a year from my previous policy!

Arelis
March 04, 2023 12:12 pm

Jessika is amazing. She's very responsive to emails and goes above and beyond in providing the options I was looking for. Not only that but the agency itself is responsive. Since joining Costello State Farm, I've had hands down the best service of any other agent or company. Thank you all for your hardwork!

Mark
February 27, 2023 3:15 pm

Great service when setting up the account and equally good service when we closed it, due to a change in circumstances. A great company to deal with.

Steve
January 23, 2023 4:33 am

Sarah has been incredibly diligent with a rather complicated insurance need. She’s been in regular contact with the underwriter and has kept me informed every step on the way! Thanks Sarah!

Lucy
December 26, 2022 4:38 pm

I spoke to Denise regarding a quote for my client, who will be closing on a house in January. Denise was extremely patient, courteous and above all very professional!

Mike
December 19, 2022 12:01 am

Jessika Lopez Was very helpful in guiding me threw all my insurance needs definitely recommend her for any insurance concerns you may have

Linda
November 19, 2022 5:16 am

Just wanted to say Jessika was so helpful and really efficient in assisting my husband and myself with our insurance updates. She is also warm and friendly

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