BJ's Restaurant & Brewhouse, Orlando FL

Katelyn had the worst customer service and distasteful attitude I’ve ever experienced at a “family friendly” establishment. She is unfit to serve people in the hospitality industry. The hostility and pure animosity, left our table speechless. I appreciate the rest of the team doing their best to accommodate our family.

After shopping and it being that this is our anniversary weekend my wife, kids and I wanted try a new restaurant and this place did not disappoint. Greeted at door and were seated in 5 minutes. The server Danica V was very polite, answered questions even made my youngest child feel special. He is autistic and finding a place where he feels welcomed and is part of the conversation is nice. Food was good. Dessert, the Pizookie Trio, was to go, but it didn’t make it home as in ride home everyone had a piece. Will be returning in near future.

We ate here in the early evening so it was not busy at all. The food was good. My wife commented that her Ahi salad was excellent. Cabel was our server and he did a great job. He was attentive without hovering over us. We will be back.