Boost Mobile, Lakeland FL

So helpful, so kind found all discounts that I could stand I spent half of the planned price I had in mind thank you so much made sure I had everything I needed.omg

I can't say enough good things about this store.

We were spectrum customers and I needed to buy a new phone as mine was older and was ready to give up the ghost on me. We Sat at the Spectrum store for 35 minutes waiting.the waiting area was full and only 2 people actually working. When we finally got to where we were 1 person from being seen a woman walked in the store and walked up to the customer service lady and told her that she signed in and that she was waiting almost 30 minutes and doesn't see her name on the display screen. SHE JUST WALKED IN! The customer service lady felt bad and fell for this and took her next INSTEAD OF US who was actually there for a half hour.

I was so fed up we left and went to BOOST mobile and changed our carrier. I was paying $90 a month for my wife and mine phone service with spectrum. Walked out of BOOST with 2 new iphones with unlimited and we pay $80 a month for the service. (Family plan) Added protection plan for $7 per phone and now our bill is $94 for the same service as Spectrum and we own right out 2 new iphones ($49 each). It has been 3 weeks and no issues with the service. Definitely go to this location you won't be disappointed.

Have problems with visual voicemail. Store person said he couldn't help me because he wasn't trained for phone use with apps.

It was no help I can't get into my account since they changed the voice-mail and the new boost app boost one went there for help didn't get the help I need it still can'tgetintomyaccount. I'm thinking of changing my provider I've been with boost since they had Nextel. That's back in the 90's.