Boost Mobile, Dunedin FL

I wish no stars but we all know you have to leave one. Never ending problems with this place. I should have known the guy worker/owner acted weird the whole time, but I’ve been there before for another phone months prior. The then pregnant lady working there helped me no problem. Went in months later to treat my self to the new iPhone, The man was there forgot his name (I’ll find out soon enough) I assumed he was ok seemed very knowledgeable of the system. Sadly, I ran into many problems because of him. I was lied to that I had to change my phone number in order to get an iPhone. I later found out by several boost mobile customer service representatives that that was a NOT TRUE and weird. Then I don’t know what the hell he did in the system but I started to get a lot of fraud charges first $35 was being taken from my bank account every other month on top of my $25 monthly charge. Then a $101 charge! I had to file several charges, I had to get a new credit card WHICH PIIISED ME TH F OFF! Thank god my bank refunded all that money back and is now monitoring my account. Boost wouldn’t help me they kept blaming my bank lol. So I canceled boost and went to T-Mobile which is better and cheaper! They made sure all was good and safe after I told them what happened. Be very careful! I’ve been with boost for years NEVER had a problem till him. I’m reporting this place. If you are the owner or workers YOU NEED TO BE CAREFUL WHAT YOU DO! YOU COST ME MONEY, TIME AND A LOT OF FRUSTRATION! YOU WILL BE REPORTED! Boost did nothing to help me wouldn’t even suggest anything I was a loyal customer for years wow boost thanks a lot! Well another company a better company took your place and money. Pay attention to your bank statements pay attention to everything! Boost get your stuff together! Report any weird activity! GO ELSEWHERE! Hope this helped someone. Karma is real be careful what you do to people for a sale or for anything. But God is good I am safe and happy now.

Angelica was professional, courteous and thorough in helping me transferring my wireless service. The transfer process errored out due to a high security alert causing her to have to contact my current provider multiple times before the transfer was successful. She never got frustrated and had a great attitude! Thank you, Angelica!

You need to stop in this Boost Mobile! They are great and know what they are doing, excellent customer service!

The clerk was very helpful. He even emailed me when there system was up and running so I could pick up my phone.