Bradford's Towing, Tarpon Springs FL
Address | 1553 Savannah Ave, Tarpon Springs, FL |
Phone | (727) 938-5511 |
Website | www.facebook.com/Bradfords-Towing-LLC-178495865537990 |
Categories | Towing Service |
Rating | 3.5 10 reviews |
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Bradford's Towing reviews
10This place told us our car had alot of undercarriage damage and it wasent safe for them to release it to us. They offered to put it on the lift and let us know how much we had to pay to fix it. We quickly declined. When I showed up there with my own tow truck and mechanic to pick it up they drove it out of the yard no problem and there was NO DAMAGE WHATSOEVER! This place will try to scam you! Do NOT trust them!
I unfortunately got into an accident via hit and run and my car was towed to Bradford's Towing by the police. The woman who works here was super nice and helpful, she took the time to talk to me and explain things. Obviously, I hope this scenario never happens again but I'm glad they were so pleasant.
Typical tow company in cahoots with the local police to maximize profits and take advantage of the poor
UPDATE TO OWNER'S RESPONSE:
We understand rates are set within your MUTUALLY-BENEFICIAL private contract with the Tarpon Springs Police department, however, it is unnecessary [and unethical] for employee (s) answering your 24/7 business phone to intentionally mislead, complicate matters, & fabricate information such as, providing inaccurate hours of operation, stating we'd have to pay extra if coming at certain times, claiming "the police removed the license plate. ", etc. This is all being done for the sole purpose of extending our vehicle's time on your property and thus, costing low-income people like ourselves a SIGNIFICANT amount more than what was truly required.
I would recommend to Tarpon Springs Police department that they utilize a more ethical towing company. Although my family is still very surprised that they don't have their own police impound like many other police departments have, especially ones with plenty of funding like Tarpon!
HIGHLIGHT MOMENT:
Your company was also bold enough to charge my cousin for a whole extra day stay, merely because his blue Chevy Silverado pickup truck was brought into your compound @ 11: 54pm (we couldn't help but notice that their clocks inside the office were all conveniently set 5-10mins slower than real time).
FINAL NOTE/MIC DROP MOMENT:
After all of the malarkey the female "employee" fed my cousin & disabled 68-year-old Aunt over the phone several times about having to pay extra If someone has to make a "special trip" out to their office location, it turns out upon arriving at Bradford Towing (several days later) that someone or some employees actually live directly above their office 24/7 in the same building
Awesome company. Most responsive company I could find by far. Quick service. Father and son duo working. My plastic bumper had been slightly bumped up to my own fault because of some rope I had left tied on to my tow hook. They insisted on not taking any payment. Very honest people. 10/10.
They were the company that picked up my son's bike after an accident. Only interacted when we went to sign the release for the insurance company. Everyone was friendly and helpful, and answered any questions that they could.
Very Nice Staff, after being in an accident my car was towed here…. Location was in the middle of nowhere which was a little creepy BUT I was satisfied with their service, I would use them again!
Exceptional service. Valerie was very professional and polite. My car was picked up so fast the garage was surprised. Highly recommend!
I’m not sure why there is so many of these negative reviews. This company was nothing but a pleasure to work with. After my car accident my vehicle was towed by these folks to their facility. Not only did they answer the phone politely. They talked me through the process, what I needed to provide to gather my belongings and how to handle the insurance company. Very knowledgable. When I arrived they offered to help me grab my things and transport them to my other car. 5 stars for these great people. I’m sure most bad reviews and issues come from self negligence and not following direction.
I called around a few places because I couldn't get my car started. Bradford's was very responsive and prompt - even though it was after hours on a weekend! They came right away and got my car jumped. The driver, KC, was very courteous and professional. I would DEFINITELY use their service again with NO hesitation.
If i could give this place negative stars i would. I am disgusted with the service, november 19th at 6pm whatever woman that worked this shift was rude, aggressive, and untruthful. Before deciding to accept their service i asked the price. I agreed to it and once the tow man came over the price had changed to almost $40 over. When i confronted the woman she threatened to impound my car and force me to pay even tho they hadnt done their job or kept their word. The woman cursed at me and threatened me. For the next person that is thinking about using there services, beware.