Brightman Pet Clinic, Shalimar FL

Hands down the best. Very compassionate and comforting in a difficult time! We had to put down two of our loving fur babies down today! They went at our pace explained everything and didn’t rush anything! They lit a candle to let people know it was going on so they would be considerate! Wouldn’t have wanted to go to a better place than here! They made sure we were okay during the entire process and after the process was over!

I recently went through the most difficult time in a pet owners life with two members of our family. The staff at Brightman Pet clinic was very knowledgeable and compassionate during this very hard time and helped to make my pets' passing painless and respectful. I highly recommend them for all pet care.

Went to these folks after a recommendation from a friend and it was the best thing we could have done. Dr. Nichols and her staff are amazing. They have been nothing but caring, understanding, and compassionate. Especially when it comes to pets with trauma. Since living in the area, we've had 4 dogs and 3 cats, and we take all of them to Dr. Nichols at Brightman.

Outstanding service but prices may run high or seem inflated. The service technicians/veterinary assistants and primary Veterinarian are all highly qualified and compassionate individuals who provide exemplary diagnoses, treatment, and customer service.

Dr. ’s are great. The front office lady is rude and very condescending. Everyone loves to take time off, to spend money, so you can look down on them for not knowing everything you need for you to do your job. Get well soon is all I can say.

Nurtured my precious Bear and he passed with flying colors. Never even knew. Happy healthy pup. Great staff and wonderful, professional doctor and her staff.

I personally love them. Ditto maybe not so much. Lol. Everyone there loves him so much. The vet techs are Wonderful with him. Doc is amazing. She doesn’t make you feel bad if something is wrong with your fur baby or there was something you didn’t know.

The best Clinic, professional and caring! Very Friendly always go out of their way to meet you and your Pets needs! Highly recommend this Clinic!

This place was much better when Dr. Brightman actually worked there.

I travel a lot for work and I called to have some meds shipped to me. The representative told me that I could not do this over the phone, I had to do it online.

So, I go online and the when this office received the call to verify my dog's meds, they denied it.

Luckily, Jamie (hope that's how you spell it) remember me and my dog, fixed the issue, and shipped the meds in almost record time.

Jamie gets 5 stars. The office working as a team or providing decent customer service, zero stars.

Thank you from the bottom of my heart for allowing me to say goodbye to Bella, supported by dignity and professionalism. You handled her passing and my broken-ness with more than i could have asked for. I will never forget your kindness during that difficult time.

But easy to get appointments at Brightman, but they are all nice and work with you if your on a budget!

Brightman has been great for my Dog Cora, they are nice, professional and have amazing standards.

I went with my friend to put her cat down and they were very respectful and took very good care of him. They gave her as much time as she needed to spend time with him before he went to sleep. We know someone that works there and she made sure he was taken care of

I'm amazed at how great of an experience we had with Brightman. They actually fixed all our paperwork from a previous vet clinic, even when the previous clinic kept messing it up (Niceville Animal Clinic). They made us feel like a priority and stuck with us through the whole process of moving our dog overseas. If you are looking for a certainty, go to Brightman.

Excellent staff, Jamie was very helpful in getting the paperwork on BECCA that I needed. Very friendly atmosphere and am looking forward to them resuming normal business protocols. Have a great weekend!

These are good people. They love the animals they treat, and will treat them as their own.