Broadway Real Estate Services, Lakeland FL

Terrible management of the Gardens apartments. No one seems to know what anyone is doing and you get different answers all the time. We broke our lease and paid the penalty they wouldn’t budge on any exceptions. Our daughter had to move back to Fort Myers due to hurricane Ian problems they had ZERO sympathies and didn’t budge. Never could recommend this company again.

Terrible, unorganized, clueless, unprofessional, incapable of billing correctly or correctly notifying you. Send you to collections illegally without providing an actual bill.

I would not recommend giving your business to this company. I moved into their newest apartment complex (The Gardens) where the complex constantly found ways to add extra charges I.e. Letting me know about a parking payment I needed to pay monthly only after I moved in. It was close to impossible to get into contact with any representatives without having to send multiple emails and leave multiple voicemails. Maintenance damaged the inside of my complex while attempting to resituate the AC unit, after about 2 weeks of living there I had found out I was cooling down the entire state of Florida. Lastly not a single person that worked in management that I had originally moved in with maintained the job due to how poorly the place runs. I believe a companies ability's to retain employees shows its ability to run and be a business where someone would want to work. Hope my 2cents help someone else out in the future and saves you from the financial and stressful misery that this complex put me through.

This is definitely a great company I use to clean for them trying to get back in the door lol. The staff here is definitely awesome and knowledgeable

When you leave they say you have 30 days to pay, then kick you out of the system so you have to pay extra money to get a money order to make the payment. The Broadway leading is a scam, they promise you things just to get you to sign a lease, then once you do, you never get the promised things. We have been repeatedly being told we are getting a new thermostat and they sung that tune since the beginning before signing the lease. I would stay away from this leasing company for apartments. They are just too much of a headache.

The Broadway Team goes above and beyond to make you feel like family. Jack Strollo is a fantastic Broker and communicates well. He knows many people in town to help with anything outside the box. I highly recommend Broadway Real Estate Services.

Jack Strollo has been a family friend for years. He will work diligently, and tirelessly to help you accomplish your goals with a level of professionalism that no one else can match. He treats everyone with honesty and respect with the mission of having returning clientele. Definitely the guy for the job if you want to get things done!

This is the single most unprofessional real estate service in the state of Florida. The office phone rings incessantly and if they do answer the phone, not a single person wants to help. They smile when they want to rent you an apartment but once you move in, you hear every sound from each neighbor. Stephanie Donn is a paper pusher. Who knows who the manager will be once you move in. I am on my third manager since October 2017. Rent anywhere but from NoBay and Broadway Real Estate Services - you will regret it from the moment you move in. They have your car towed randomly and charge $2000 plus two months rent if you want to honor a fraudulent lease. You sign a form that says the apartment is fine only to find dust, dirty vents, clogged tubs and paper thin walls. Disgusting! Don't waste your time or money. This is the worst in the state!

Had a fantastic experience with Jack Strollo and Stephanie Donn. I appreciate everything they did to make the transition smooth. Great job to the entire staff.

Great local business that not only gets it done in the business sphere, but also has played a huge part in making Lakeland the great town that it is today (especially downtown Lakeland).