Brown Fertility, Jacksonville FL

Poor customer service; I highly recommend considering a different practice. Poor office organization (did not receive any notification that the doctor I was seeing was leaving the practice) and lack of patient care (couldn’t answer simple medication questions). Required a full work up, but never received any follow-up.

Thayane is a super attentive doctor, she listens to the patient with care and attention! I was very satisfied!

'Brown Fertility is going to help you to have your miracle baby. The coordinator Thayane Will take good care of you during this special moment in your life. '

Thayane was always very helpful with all my doubts. She is a great professional. He always treated me with great respect and made me feel special. I know we are in great hands

They took my 100$ for appt and I sat their for 1 hour with no apt then I have not got my money back for the service I never got they refuse to mail it my house truly just burnt down so they said because new address they can't mail it my card is new due to fire so it can't simply go back to card so they still now 3 months still have yet to give me a refund of service I never got I have called 100s of times emails I wish I could just have my money back that I deserve!

Not at all impressed with Brown Fertility. After three miscarriages they encouraged IUI, I was confused by this because we didn’t have an issue getting pregnant. I then got pregnant spontaneously after an HSG test and one of the drs who I regularly saw didn’t even know she had already put me progesterone. I understand people get busy but they can read your chart before entering the room. After swapping to a different provider in the office in the midst of that pregnancy/miscarriage, he told us we should plan on moving forward with IVF, as IUI wouldn’t be ideal since we do get pregnant. Come to find out, that provider was leaving and we decided it was best just to move. All the nurses and billing staff was awful to work with. I never got calls back and they took over one month to send my medical records to our new clinic, even though I requested them in plenty of time.

The service is great and Thayane is a great professional, very dedicated and exemplary. Sucess!

Thayane is an excellent professional, very attentive and with communication made easier as she speaks Portuguese.

Many thanks to Nurse Llancy for her attention. He always accompanied us during this frustrating process, giving us hope.

I would like to congratulate Thayane for the excellent service and for all the follow-up with me, whenever I need it, even though I am in another country, she is very helpful.

I tried to get more information about the procedure. The contact was with Thayane. She was extremely attentive and gave me all the support I needed. It's welcoming to have someone who speaks our language to explain this process. I recommend.

Thayane is an excellent professional and does an excellent job throughout the entire process. Competent, attentive and very prepared.

I would like to thank Brown Fertility and nurse Thayane for their timely guidance, guiding us through what was necessary, always very helpful and attentive. We are very happy with our baby

If it weren't for Brown Fertility and Thayane, I wouldn't have my greatest good today, I'm eternally grateful.

I am very grateful to Nurse Llancy for giving us very good care and always being attentive throughout our process and giving us strength. Thank you

God blessed me with a sweet niece. I am so thankful to Brown Fertility and Thayane. They are the best.

Thayane is a great coordinator who helps you throughout the process with a lot of respect, efficiency and lots of care

It was a wonderful experience with the support of this qualified and attentive team, especially the support given by Thayane Clissia Lemes, in preparing the treatment, which was essential. And the result couldn't be better, we returned to Brazil with our baby.

It was a wonderful experience with the support of this qualified and attentive team, especially the support given by Thayane Clissia Lemes, in preparing the treatment, which was essential. And the result couldn't be better, we returned to Brazil with our baby.