Bryan's Lawn Maintenance, Inc, Pensacola FL

I have called Bryans Lawn Maintenance twice in the last 3 weeks. I requested a quote to sod my backyard. The lady seemed genuine and took my address, email and phone number both times. I have not been contacted. A good business should never make it hard for a customer to give them their money. So, I'll seek out other lawn business.

Bryan & everyone that works there are super nice & helpful. His plants are hearty & gorgeous! Prices are extremely reasonable. Go check it out & you will never go to another Nursery. Guaranteed!

This place is phenomenal Customer service is awesome. Doesn't matter if your a big contractor or small they treat every one equal. I love that. Also some of the best prices in town. Checkem out!

I preordered a pallet of St. Augustine to be picked up last Saturday. As soon as they opened Saturday morning, I called just to verify that my pallet was ready to be picked up, to which they told me yes it was available and to head that way. I then left my house, made arrangements to get a trailer, and was on my way. I then get a call from Bryan who tells me that one of his guys sold my pallet from under me - despite the fact that I already paid for it. After a lengthy conversation, Bryan finally sent me a refund for the pallet of sod. Luckily I was able to get another pallet somewhere else that day since I already made arrangements to get a trailer. Long story short, save your money. This place is unorganized and lacks professionalism. The quality of grass is decent, but overpriced for what you get. I wish I would have read the other reviews before I paid this company anything, it seems I’m not the only who has had issues with them.

Horrendous customer service! Never showed to do an estimate the first time and it was my only day off. Second time they gave me a price on the phone then told me they only take credit cards! What kind of business ONLY takes credit cards! Just stupid!

I had them for my regular service since Dec. I called to set up an estimate to have my backyard cleared out, set up an appointment, took the morning of work and no one ever showed up or called me. I understand things happen so I called, they apologized, had Bryan Jr call me, who apologized, said he put the appointment on the wrong day, again I understand mistakes happen. We rescheduled, I took off work early this time and guess what, no one ever showed up or called. I called another company who was out the next morning, gave me a quote and quoted less for regular service than I'm currently paying Bryan's Lawn. This other company will do my front and back for almost the same price I'm paying now to have just my front yard done. I'm in customer service and I cannot imagine treating a customer like this or running my business this way. Not even as much as an apology the second time they no showed/no called. Oh well.win for me. I have a new lawn company and will be paying less.

Had problem with my sprinkler system. Was given a date and time for a technician to come out. He was on time. Was able to determine the problem and had it fixed in a timely manner. The cost was very reasonable. Very professional. Would recommend this Bryan's lawn Maintenance.

They are professional and priced fairly. I've used several lawn services in the area and this is by far the best experience I've had.

Unprofessional. Spoke with Bryan Jr who said he would come out for an estimate on our lawn at a certain time. Never showed up. Never got a phone call. Bryan Sr seemed helpful in trying to find out what was going on but to no avail. It's really bad business.

Very professional. Always there to answer questions and concerns. Also they are friendly and reliable.

Poor service. Could not fix the problem, still had a $200 bill. Left trash all over my yard after not fixing the issue they were called for.

Their price is reasonable and they do am excellent job on the lawn as well as shrubbery. Helped me a lot last year when I fractured my tibia and they maintained my lawn for a month or two. Would strongly recommend Bryan's

Bryan's did a major landscape project for us 2 years ago. It included new sod, extensive use of stone as mulch, irrigation, drainage, and plantings. Everything has worked out well. Very friendly and professional crew.

One day turn! Thank you for your immediate response. Love the way you cleaned the yard and trimmed the vines, as well as thinning out the pimento.

These people (Jason in particular) are the rudest I have ever spoken to. I high recommend to everyone that you take your business else where!

JR and his crew are most professional in their business practices. Very customer service oriented and willingly go outside the boundaries for exceptionally difficult special projects for those want a more service oriented company than the "mow, blow and go" guys.

Bryan's Lawn Maintenance, Inc.is a wonderful service. They are very personable, friendly, prompt and a good value. I have already recommended to a friend but feel anyone who needs lawn servicing would do well with Bryan's. Best decision we made by calling.