Buick GMC Brooksville
Address | 15164 Cortez Blvd, Brooksville, FL, United States | ||||||||||||
Phone | +1 352-796-3554 | ||||||||||||
Hours |
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Website | www.buickgmcbrooksville.com | ||||||||||||
Categories | Car Dealer, Auto Market, Buick Dealer, Car Finance and Loan Company, Car Leasing Service | ||||||||||||
Rating | 4.4 14 reviews | ||||||||||||
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Buick GMC Brooksville reviews
14If you are in the market for a new or certified Buick or GMC check out Buick Gmc Brooksville. A lot of nice people there who will make you feel at home.
Excellent treatment by staff
Only complaint is 2 hours for an oil change is too long.
My car buying experience started out great. Internet and Sales depts were very quick to communicate and everything was tracking toward the sale over a 3-day period. I am not local so there were many texts/phone calls to go over details. Photos/info was exchanged on my trade vehicle. When I ultimately decided to go forward with the deal the manager decided to renege on the deal because he wasn't happy with the trade offer they had given the day before. This is the worst customer service I've ever experienced when purchasing a car. I have bought half a dozen vehicles remotely and never had a trade value withdrawn to kill a deal. Buyer beware.
First time using the service department, it was very easy to schedule service online. Staff was very courteous and my vehicle was taken on time.
Daniel Rule was exceptionally helpful and was a pleasure to work with. Our overall experience was great. We would recommend Buick GMC of Brooksville.
Donny Pelham is an EXCELLENT employee whose first objective is taking care of the customer
My son was buying his first vehicle (2024 Buick Envista) and had Alana as Sales rep. This place is top notch! Extremely courteous, professional, attentive, and upfront. No sales gimmicks. Made occasion truly a special event for my son. I've purchased vehicles before and wasted an entire day for the process. This place had us in and out with my son driving his new vehicle in no time. I will be taking my other son here when he is ready for his first vehicle.
Do not even waste your time, the people in sales absolutely suck! They didn’t know the left from their right! They also do not want to make sales or deals. They do anything to bring you in the door, but once you’re there it’s nothing but games. Go to Tampa GMC or elsewhere with better deals.
The service an the people were all friendly a helpful with any questions i had also i appreciate the coffee an cookies an my car looked great after they washed it i come every time because your a great place
We can’t thank the staff at Buick for making our car buying experience so seamless. Dylan, our sales rep was knowledgeable about the product and found the right vehicle to fit our needs. Howard was very helpful with financing and took us through the entire buying process. And we of course have to thank Joe for making it all happen. We are so excited About our new vehicle, and would not hesitate to buy another car from these individuals in the future!
Dylan went above and beyond for us. What a pleasure it was to purchase my vehicle.
I have purchased many, many, vehicles and this was by far our needy experience.
If you need a car this is where you should go and definitely use Dylan.
Next time, this will be our first stop!
Thank you Dylan for the GREAT service you provided us!
Knowledgeable service staff…explained in detail what it took care of the issue on my wife’s car and got it done in a reasonable amount of time. Thanks!
Amazing dealership, very friendly and caring. Denise and Kayce provided the best customer service I've ever experienced.
Thank you so much.
My sales lady was so helpful. Took great care of me from start to finish. They went through everything that my vehicle had to offer and you to use it. Very pleased