Builders FirstSource, Riviera Beach FL

Upon arrival and employee took my order and it filled quickly and efficiently. There was no waiting. I will resend them as often as I can.

Any one who has posted a less than great review with BFS should call Scott Boelman for help. Scott is a BFS store manager with great product knowledge and a willingness to help his customers any way and any time he can.

An absolute disaster of a business. They are great all the way up until you pay them. Then nothing! No help, no customer service. They ordered the wrong doors and have no solution. Can’t give a straight answer or date as to when this can be resolved. No one ever calls back. Zero communication. And now the job is a minimum of two weeks behind. (If the doors and trim came in today) But since they haven’t that clock is still ticking. So the carpenters, painters, electricians, plumbers and everyone else waiting to do their final stuff are all on hold. Every trade is waiting to do their work so they can get paid.all held up by this companies incompetence. Avoid them at all costs. Once they have received payment they just don’t care anymore.

Horrible! These people are supposed to know what they are doing? ? ‍️. Several doors missing and the ones that were delivered some were the wrong swing. Big turnover of sales people and a manager who can give a hoot. Buying from this company cost me a delay by 2 months in moving into a completed home, time, effort and money. One of the most frustrating companies I had to deal with. They are horrible. Stay away!

Really disappointing experience. Person taking the order was very friendly. More than 1/2 of the order delivered was not correct or had missing items. Followup delivery was not correct either. Triple check your entire order when you receive it and measure everything. They send the wrong size moldings and trims and leave off door hardware. Very frustrating when you have a carpenter at your house ready to work and you realize the materials are not correct. I don't know how they could stay in business with this type of process.

Ordered two sets of double doors. They sent one set. That was so warped they could not be used. They did not receive the doors warped from the manufacturer. They actually had to pre hang and they bent the jam to match the warp in the doors. Probably hoping I would not notice.not the first time I've had trouble with their suppliers. Also took two weeks longer than quoted

Great prices. Staff is very knowledgeable. Randy in sales is awesome. The manager Dominick isn't a nice guy. But the staff makes up for it. And the prices!

Its a great place to pick up doors, windows, trim wood, baseboard casing and such, and a lot of other builders supplies. Easy to get to.the workers are all pleasant and quick. Customer service is excellent!

Terrible company. Bought $3,000 French doors and they dropped off cracked and scratched doors. Sent new ones with no glass. Scheduled to come out and swap the glass and install and never showed up! Never again will I deal with this company! Ohh ya and they installed the glass backwards in the original doors they sent!

Jason Blair
A-Team Remediation Services